Senior DevOps Engineer

Summary

Join iHerb as a Senior DevOps Engineer and provide technical leadership to our team. You will coach, mentor, and train engineers, shaping the technical roadmap and standards. Collaborate with Lead Developers to support new technologies for front and back-end services. This role requires close work with Engineering Operations, other teams, and the Project Manager to ensure security, optimize architecture, and prioritize projects. You will guide the DevOps team towards successful project delivery, provide regular updates, and identify areas for improvement. On-call duties are required as needed.

Requirements

• Experience leading a team of System or DevOps Engineers
• Full understanding and expert knowledge in tools and technologies such as CDN (Akamai, Cloudflare), DNS GTM, DNS (Dyn, Cloudflare), Cloud base computing (WMS), Code Deployment (Octopus), Configuration Management (Ansible), etc
• Experience with Linux
• Expert in analyzing web traffic and identify problems and unusual trend
• Skilled in organizing resources and establishing priorities
• Excellent verbal and written communication skills
• Ability to learn and support new systems and applications
• Expert knowledge and Experience to work with high traffic websites, update, monitoring, and maintenance strategies
• Strong knowledge of HTTP protocol and IP concepts
• Working knowledge of applications servers like SOLR, Redis, Docker
• Experience writing shell scripts, php and other scripting languages
• Strong knowledge of system architecture, best practices and design patterns
• Strong knowledge of design and implementation of distributed systems (SOA, Micro Services, Docker, …)
• Expert knowledge of and ability to communicate system architecture and design principles
• Proven track record being technical lead of DevOps projects from inception to successful release
• Knowledge of source control systems
• Accustomed with agile methodologies
• Understanding of debugging, performance profiling and optimization
• Strong initiative to find ways to improve solutions, systems, and processes
• Familiar with E-Commerce
• Generally, requires a minimum of five (5) to ten (10) years of experience with DevOps
• Bachelor’s Degree in Information Technology or Computer Science or related field preferred and/or years of experience

Responsibilities

• Work closely with the Engineering Operations teams to ensure proper security, infrastructure, and standards are in place
• Create new concepts and designs by collaborating with the DevOps Engineers and other Lead Developers
• Coach and mentor the team on DevOps best practices (design, troubleshooting, work breakdown, work estimation, automated testing, etc.)
• Work closely with the other teams (Developers and DBA team) to optimize system architecture and project efficiency
• Partner with the Project Manager to plan work and prioritization
• Guide DevOps team efforts towards successful project delivery
• Provide technical leadership to teammates through coaching and mentorship
• Provide regular updates on projects and team performance to Director of IT Operations
• Identify and encourage areas for growth and improvement within the team
• Work closely with our NOC team to transfer knowledge on new tools or new services
• Analyze and resolve technical and application problems
• Assess opportunities for process improvement and prepare documentation of rationale to share with team members and other affected parties
• Research and evaluate a variety of software products
• On call duties as needed

Benefits

• Medical, dental, vision, and basic life insurance programs
• Company’s 401(k) plan
• Time Off and Paid Sick Leave
• Paid holidays
• Restrict Stock Units
• Annual bonuses