Senior DevOps Engineer, Tableau Administrator

Summary

Join phData, a leading innovator in the modern data stack, and become a Senior DevOps Engineer on our Managed Services Team. You will administer and manage Tableau Server and Tableau Cloud, troubleshoot issues, optimize performance, and create training materials. The role involves gathering client requirements, delivering consulting engagements, and leading weekly status reports. You will need 5+ years of relevant experience and expertise in cloud environments, scripting, and Tableau Server administration. phData offers a competitive compensation plan, including base salary, training, and certifications, and is a remote-first global company.

Requirements

• 5+ years of relevant experience administering, configuring, and developing on Tableau Server and/or Tableau Cloud
• Experience in cloud-based environments such as AWS and/or Azure for hosting Tableau
• Ability to provide configuration, infrastructure, and performance tuning recommendations for Tableau Server environments
• Experience with PowerShell, Bash scripting, command-line interfaces, or Tableau’s REST API for administrative automation
• Expertise with Tableau Server Maintenance (e.g., using Tableau Services Manager (TSM) for upkeep and upgrades)
• Exceptional customer-facing skills, including strong communication and project management abilities
• Strong problem-solving skills with a passion for learning and mastering new technologies, techniques, and procedures

Responsibilities

• Administer and manage Tableau Server and Tableau Cloud (Tableau Online), including security, data refreshes, user access, and governance
• Troubleshoot and resolve issues related to refresh failures, broken datasets, access requests, or slow performance on Tableau reports and dashboards
• Expertise in creating and publishing Tableau reports, dashboards, and workbooks, including troubleshooting visual and data-related issues
• Provide recommendations for optimizing the performance of Tableau datasets, extracts, and visuals
• Document best practices for Tableau Server and Tableau Cloud administration and develop onboarding and training materials for end-users
• Manage Tableau report subscriptions, alerts, and embedding Tableau dashboards into other applications
• Gather requirements, pain points, and service needs from clients related to their current Tableau Server or Tableau Cloud environments
• Deliver project-based consulting engagements to help clients deploy, manage, govern, and optimize their Tableau environments
• Lead weekly status reports for clients, proactively soliciting feedback through working sessions and ensuring client expectations are met
• Responds to Pager Incidents. Solves hard and challenging problems. Goes deep into customer processes and workflows to solve issues

Preferred Qualifications

• Tableau Server Certified Associate or Tableau Certified Architect certification is preferred
• Experience with enterprise data governance, compliance frameworks, and best practices for managing Tableau Server and Tableau Cloud environments
• Experience with both Windows and Linux deployments of Tableau Server
• Experience with deploying automation pipelines for Tableau environments (preferred Python)
• DevOps exposure such as infrastructure as code, CI/CD, automated cloud deployments (preferred Github, Bitbucket, Terraform)
• Interest in learning and working with other analytics platforms like Alteryx and KNIME is a plus

Benefits

• Competitive compensation plan, including base salary, training, and certifications
• Remote Flexibility: Collaborate with a global team