Senior Devops Sre

Summary

Join Ascend, a rapidly growing SaaS company, as a Senior DevOps SRE. You will design, architect, deploy, and maintain enterprise-class SaaS infrastructure, focusing on proactive problem-solving and team mentorship. This fully remote position offers a competitive salary ($140,000-$150,000), exceptional benefits, and unlimited time off. You will be responsible for debugging production issues, planning infrastructure growth, ensuring system SLAs, and implementing security controls. Ascend values a positive and collaborative work environment, offering opportunities for professional development and a focus on work-life balance.

Requirements

• Bachelor's Degree in Computer Science or demonstrable work experience (evidence will be required)
• 7 years’ experience in one or more infrastructure roles (DevOps, TechOps, SRE, ITOps …)
• 2 years’ experience in a senior level role with proven success
• Great people skills paired with a high level of assertiveness
• Strong sense of urgency, attention to detail, and ability to prioritize
• Strong leadership, interpersonal, analytical, problem solving, negotiating, facilitation, organizational, prioritization, and decision-making skills
• Diplomat - broker agreement, manage expectations, influence, and partner across the company
• Track Record of Success - has beaten success metrics 90% of the time throughout their career
• Staying Power & Positive Attitude - loves the challenge; can weather the storm
• Deep experience with Amazon Web Services (EC2, RDS, Lambdas & other AWS high level abstractions)
• Expertise in Linux system administration, TLS, DNS, TCP and HTTPS
• 3 years’ experience with configuration management tooling with products like Ansible and Terraform
• Experience with observability, monitoring and metrics (Cloudwatch, Prometheus, Grafana)
• Experience with CI/CD (Jenkins, Circle CI, GitHub actions)

Responsibilities

• Debug production issues across services and levels of the stack
• Plan the growth of Ascend’s infrastructure
• Deliver on system SLAs by implementing necessary best practices
• Monitor systems and take corrective actions per guidelines
• Think through security issues and implement controls to prevent and resolve vulnerabilities
• Perform research and POC's for new software to improve performance and stability
• Manage and improve our log analysis systems to ensure optimal search and reporting times

Benefits

• Great salary
• Comprehensive health care benefits (100% covered for employees, 50% for dependents)
• Generous retirement plan match
• Annual Lifelong Learning Allowance to use towards learning opportunities of your choice (cooking lessons, dance lessons, language lessons, etc.)
• Flexible time off
• 10 paid holidays
• Flex Fridays during the summer
• One week off between Christmas and New Year’s
• A culture of Diversity, Equity & Inclusion, charity matching and volunteer days—creating belonging for all is in our DNA both inside and outside of work
• Remote-first culture
• Flexible schedules and generous parental leave programs
• Great tools and tech to do your best work: Hardware, software, and home office setups