Senior Director, CSP Sales

Summary

Join us as a Senior Director of CSP Sales and lead a high-performing team focused on driving growth within the Communication Service Provider (CSP) segment. You will develop and execute sales strategies, build key client relationships, and manage the sales pipeline. This role requires strong leadership, strategic thinking, and collaboration with cross-functional teams. Success in this position demands proven experience in CSP sales, a metric-driven approach, and exceptional communication skills. The company offers a competitive salary and benefits package, including comprehensive health insurance, retirement plans, paid time off, flexible remote work options, and parental leave.

Requirements

• Proven experience in sales leadership, particularly within CSP sales environments with demonstrable metric-driven focus
• In-depth understanding of the voice landscape and the ability to tailor sales strategies accordingly
• Comfort in managing to a defined Sales Methodology such as MEDDPICC
• Strong track record of driving revenue growth, managing client relationships, and leading teams to success
• Exceptional communication, management, negotiation, and presentation skills
• Ability to think strategically while also managing day-to-day operations and team dynamics
• Experience in working collaboratively with other departments to align business goals and customer needs
• 10+ years of experience in sales leadership or a similar role, with a focus on CSP sales

Responsibilities

• Lead and inspire a team of CSP Sales Executives, providing guidance, coaching, and support to drive performance and achieve business objectives
• Employ a metric-driven approach to pipeline management, providing tactical and strategic support for team for managing outbound and inbound pipeline acceleration and optimization
• Ensure that the team is appropriately inputting and managing new opportunities according to Management guidelines. Salesforce hygiene and the resulting forecast accuracy is a critical component of this role
• Develop and implement effective sales strategies and go-to-market plans targeting existing and prospective clients, ensuring alignment with company goals
• Cultivate strategic relationships with existing clients, ensuring their needs are met while delivering value through products and services
• Drive revenue generation and market share expansion within the Enterprise segment by identifying new opportunities, negotiating contracts, and maximizing existing client relationships
• Analyze market trends and competitor activity to inform business decisions and strategy adjustments. Provide regular performance reports to senior leadership
• Continuously improve sales processes, tools, and methodologies to increase efficiency and effectiveness within the team

Preferred Qualifications

Bachelor's degree in Business, Marketing, or a related field

Benefits

• Comprehensive market competitive medical, dental, and vision plans
• A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants
• Free virtual counseling resources through our global Employee Assistance Program
• Roth and Pre-tax 401(k) options including an employer match for all participants
• Generous paid time off program
• Paid parental leave and family planning support
• Flexible remote work offerings
• Paid time off to support a volunteer program of your choice