Senior Director, Data Science and Machine Learning

Summary

Join Loopio's Data Enablement Team as a Senior Director, Machine Learning and Data Science! Lead a team of ML Engineers, Data Scientists, and Data Engineers, driving innovation in data and AI. Develop advanced automation tooling, build scalable data pipelines, and deploy production ML models. This role requires 4+ years of experience leading high-performing teams and deep expertise in machine learning. You'll foster a thriving culture, partner with senior product leaders, and contribute to a remote-first workplace with flexible options. Loopio offers a supportive environment with opportunities for growth and development, along with various benefits.

Requirements

• 4+ years of experience in leading and growing high-performing machine learning or data science teams in fast-paced environments
• Deep expertise in machine learning or data science. Demonstrable experience with advanced ML algorithms and frameworks, as well as NLP/NLU are essential
• Experience building, deploying and operating ML/AI-powered customer-facing products at scale
• Strategic Problem-Solving skills with the ability to align  technical/engineering principles with business priorities
• Proficient in distributed systems development using a microservices architecture, and Public Cloud platforms
• Prior experience in Data Warehousing (EDW), with a solid grasp of Data Lake architecture and design
• Skilled in designing and implementing cloud-based training pipelines and state-of-the-art deep learning algorithms
• Demonstrated ability in delivering large-scale, customer-facing, and mission-critical products, ideally in agile, high-growth B2B SaaS environments
• Exceptional communication and interpersonal skills, with the ability to articulate technical roadmaps, challenges, and solutions effectively across cross-functional teams
• Proven ability to inspire and positively influence others, leading teams through complex or ambiguous situations
• Strong business acumen with an understanding of total cost of ownership and cost-to-profitability models across multiple interdependent products
• Experience in building and maintaining large-scale systems in production environments

Responsibilities

• Lead the development of advanced automation tooling for data orchestration, evaluation, testing, monitoring, administration, and data operations
• Inspire and lead the Data Enablement team, which includes Machine Learning Engineers, Data Scientists and Data Engineers, by setting clear objectives, promoting innovation, and ensuring alignment with the company’s strategic goals
• Responsible for creating a high-performing team and fostering a culture of technical excellence, continuous improvement, and collaborative problem-solving within the team
• Lead with company values in mind and help create bridges across organizations
• Lead the development of scalable data pipelines using Databricks, and AWS (Redshift, S3, RDS), and other cloud technologies
• Build, deploy and operate production ML models to power many aspects of our product experience
• You will be a valuable member of the Senior Product Leadership team and, as such, responsible for fostering a thriving culture, product execution and innovation

Preferred Qualifications

• Experience with container orchestration (leveraging tools like Docker, ECS, Kubernetes)
• Experience working with BI PaaS / SaaS solutions
• Familiarity with microservice architectures
• Hands-on experience as ML/DS Engineer
• Experience with Natural Language Processing techniques
• Experience using deep learning frameworks such as TensorFlow / Pytorch

Benefits

• Remote-first workplace
• Hub Regions spanning across Canada, UK, and India
• Two flexible co-working locations available to Loopers in ON and BC
• Your manager supports your development by providing ongoing feedback and regular 1-on-1s
• You have tons of autonomy and responsibility: this role provides an opportunity to try new things and push creative boundaries
• You’ll learn more than you thought was possible; our team is obsessed with personal and professional growth (every Looper receives a professional mastery allowance each year)
• You’ll be set up to work remotely with a MacBook laptop, a monthly phone and internet allowance, and a work-from-home budget to help get your home office all set up!
• Join us in regular company socials, AMA (Ask-Me-Anything), and quarterly kick-off to celebrate the big wins and milestones as #oneteam!
• You’ll be joining a culture that has thoughtfully built out opportunities for connections in a remote first environment
• We have Employee Resource Groups, various fun virtual activities, and many more moments for us to have fun and learn together!
• You’ll be a part of an award-winning workplace and one of Canada’s fastest growing companies with ample opportunity to make a big impact here!