Senior Director, Finance Advanced Analytics/AI

Summary

Join ServiceNow as a Senior Director, Finance Advanced Analytics/AI in Santa Clara, CA or remotely. You will strengthen the Finance organization by driving innovation and implementing AI-powered solutions to enhance financial decision-making and support ServiceNow's growth. This role involves strategic leadership in defining and implementing analytics and AI strategies, leading AI integration and advanced analytics initiatives, and developing a team of data scientists and analysts. You will ensure data integrity and stay ahead of industry trends. The position requires significant experience in data analytics and leadership, expertise in AI/ML, and strong communication skills.

Requirements

• Proven ability to design and implement Finance solutions that drive organizational success, strategic outcomes, combined with a strong ability to develop structured approaches to solve complex, unstructured problems
• Demonstrated track record of leading high-performance teams, driving organizational change, and influencing stakeholders at all levels
• Excellent communication skills, with the ability to translate complex data insights into actionable business strategies
• Ten years of experience in data analytics, including significant leadership experience in partnering with Finance teams to drive strategic outcomes
• Expertise in statistical methods, predictive modeling, and data mining techniques to extract meaningful insights from large datasets
• Deep understanding of the opportunities and constraints of different AI models, Adept at participating in the selection of the right machine learning models, building pipelines for data ingestion and processing, and designing solutions that can learn, adapt, and improve over time. Understanding the broad landscape of AI/ML tools, platforms, and APIs
• Deep understanding of enterprise data strategies, data architecture, and complex enterprise environments with system and data interdependencies.  Understands enterprise data architecture with an ability to identify constraints and opportunities in introducing new frameworks, data models, or technology while establishing data governance

Responsibilities

• Define and implement an analytics and AI strategy that aligns with ServiceNow's financial objectives, driving measurable business impact
• Lead the design and deployment of AI tools and predictive analytics frameworks to improve forecast accuracy, optimize resource allocation, and uncover growth opportunities
• Lead initiatives to analyze revenue trends, customer behavior, and market dynamics, transforming data into actionable insights to guide Finance, Product, Sales, and Strategy teams
• Build and mentor a team of data scientists, analysts, and finance professionals, fostering a culture of collaboration and innovation
• Ensure the highest data integrity, security, and compliance standards while enhancing the organization’s data accessibility
• Stay ahead of emerging technologies, industry trends, and best practices in AI and analytics. Continuously drive innovation and improvement to elevate analytics capabilities across the organization
• Helping Finance identify key trends and opportunities
• Implementing AI solutions to enhance financial processes and deliver results
• Harnessing data-driven insights to accelerate growth opportunities
• Ensuring the success and impact of AI initiatives through analysis and ongoing refinement

Preferred Qualifications

An advanced degree in Data Science or a related field

Benefits

• Health plans, including flexible spending accounts
• A 401(k) Plan with company match
• ESPP
• Matching donations
• A flexible time away plan
• Family leave programs
• Base pay of $225,000 - $405,000
• Equity (when applicable)
• Variable/incentive compensation