Senior Director, Mid-Market & Enterprise (MME) Sales

Summary

Join Vonage and lead the West MME sales team, driving regional success and contributing to national MME alignment and transformation. As Senior Director, you will oversee sales strategy, execution, and revenue performance, leading a team of Account Executives across key verticals. Responsibilities include recruiting, coaching, and retaining top sales talent, exceeding pipeline and revenue goals, and collaborating with cross-functional teams. You will also play a key role in driving national MME initiatives, improving sales processes, and fostering a culture of execution and accountability. This high-impact leadership position offers the opportunity to influence Vonage's North American business and shape its future. The ideal candidate possesses extensive sales leadership experience in SaaS or enterprise technology, a proven track record of exceeding targets, and expertise in mid-market and enterprise sales motions.

Requirements

• 8+ years of progressive sales leadership experience within high-growth SaaS, UCaaS, CCaaS, or enterprise technology companies
• Track record of building and leading high-performing sales teams that consistently exceed quota and pipeline targets
• Deep expertise in mid-market and enterprise sales motions, with the ability to drive complex, multi-threaded deals
• Experience with pipeline generation strategies and driving 4x coverage models
• Strong operational discipline around forecasting, CRM utilization (Salesforce preferred), and data-driven decision-making
• Demonstrated success driving go-to-market transformation initiatives and building cross-regional or national programs
• Outstanding leadership, communication, collaboration, and executive presence skills
• Bachelor’s degree required; MBA or advanced degree preferred

Responsibilities

• Own the sales strategy, execution, and revenue performance for the West MME region
• Lead a team of Mid-Market & Enterprise Account Executives across key verticals such as Healthcare, Financial Services, Retail, Manufacturing, and Technology
• Recruit, onboard, coach, and retain top sales talent, fostering a high-performance, customer-centric culture
• Deliver against pipeline generation targets, bookings, and net new revenue goals, aligned to regional quotas and national KPIs
• Serve as a national MME leadership team coordinator, helping drive execution consistency across all MME regions
• Champion pipeline health, vertical strategy execution, sales process discipline, and multi-product selling (UCaaS, CCaaS, AI)
• Partner directly with the Head of Sales to identify gaps, remove barriers, and drive continuous improvement across the North American MME sales organization
• Lead local and regional go-to-market planning, ensuring deep alignment with Channel, Alliances, Marketing, and Sales Engineering
• Engage directly with customers, partners, and cross-functional teams to drive large, strategic wins that advance the Vonage brand
• Forecast accurately and maintain operational excellence through disciplined CRM usage and data-driven sales management

Preferred Qualifications

Experience working in vertical-focused sales models preferred

Benefits

• Competitive base salary and uncapped performance-based incentives
• Comprehensive health, dental, vision, and life insurance benefits
• Unlimited discretionary time off and tuition reimbursement
• Flexible remote working model with travel as needed to drive customer and team engagement
• Career growth opportunities within a high-investment, high-visibility transformation environment
• The opportunity to directly impact the success of Vonage’s North American growth strategy and be a key part of shaping its future