The Honor Foundation is hiring a
Senior Director of Franchise Operations Programs and Process Improvement

Summary

Join Honor, a remote-friendly company that's revolutionizing home care for aging adults, as the Senior Director of Franchise Operations Programs and Process Improvement. This role requires strategic leadership, process improvement, and program management expertise to drive franchise business performance.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, or related field (Master’s degree preferred)
• 10+ years of experience in operations management, process improvement, and program management in a growth environment
• Strong understanding of franchise systems, operations and performance
• Proven track record of leading and implementing successful process improvement initiatives

Responsibilities

• Develop and execute strategies to improve franchise operational efficiency and effectiveness
• Identify, analyze, and optimize key franchise business processes to enhance productivity, reduce costs, and improve quality
• Oversee the planning, execution, and monitoring of major franchise operational programs and projects
• Lead conceptualizing and designing innovative signature programs
• Establish and monitor key performance indicators (KPIs) to measure the effectiveness of operational programs and processes
• Lead change management efforts to ensure smooth implementation of new processes and programs
• Collaborate with cross-functional teams to ensure alignment and support for operational initiatives
• Lead individual and team performance, including setting clear goals, conducting regular evaluations, and providing constructive feedback

Benefits

• Base pay is just a part of our total rewards program
• Honor offers equity and 401K with up to a 4% match
• We provide medical, dental and vision coverage including zero cost plans for employees
• Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option
• We offer a generous time off program, mental health benefits, wellness program, and discount program