Senior Director-Product Management

Summary

Join Innovaccer's Product Department as a Senior Director of Product Management for Revenue Cycle Management (RCM). You will define and own the product strategy and roadmap for Innovaccer’s RCM solutions, focusing on solving complex operational challenges for healthcare providers. Leverage your deep RCM domain knowledge to design impactful product features and collaborate with cross-functional teams to build innovative solutions. Work with customers and sales to gather feedback and ensure successful adoption. Analyze industry trends and competitive landscapes to evolve the product offering. Define key product KPIs and track product performance. Lead customer-facing initiatives and work with leadership to support strategic partnerships.

Requirements

• 10-15+ years of experience in Product Management, with at least 8+ years in leading RCM products in healthcare technology companies
• Strong understanding of the entire RCM lifecycle, including patient access, revenue integrity, claims processing, denials management, and payment reconciliation
• Proven success in building and scaling enterprise healthcare products
• Strong collaboration skills with the ability to work across engineering, operations, sales, and executive leadership
• Exceptional problem-solving, analytical thinking, and strategic planning abilities
• Excellent communication and presentation skills, with experience engaging C-suite stakeholders
• Bachelor's degree required; MBA, MHA, or equivalent is preferred

Responsibilities

• Define and own the product strategy and roadmap for Innovaccer’s RCM solutions, focusing on solving complex operational challenges for healthcare providers
• Leverage deep RCM domain knowledge (patient access, billing, coding, claims management, denials, AR management, and payment posting) to design impactful product features
• Partner closely with engineering, design, data science, and clinical teams to translate business needs into scalable product solutions
• Work with customers, RCM operations teams, and sales to gather feedback, validate product-market fit, and ensure successful adoption
• Collaborate with the Go-to-Market team to support product positioning, value propositions, and enablement
• Analyze industry trends, competitive landscape, and regulatory changes in RCM to continuously evolve the product offering
• Define key product KPIs and track product performance to measure success and identify areas for improvement
• Lead customer-facing initiatives, including workshops and executive briefings, to showcase product capabilities and roadmap alignment
• Work with leadership to support strategic partnerships and alliances relevant to the RCM ecosystem

Preferred Qualifications

Prior experience in RCM operations, consulting, or working with RCM service providers is highly preferred

Benefits

• Generous PTO Benefits: Enjoy PTO benefit accrual of 22 days per year
• Parental Leave: Experience one of the industry's best parental leave policies to spend time with your new addition
• Rewards & Recognition: Unlock your potential and be rewarded generously with both monetary incentives and widespread recognition for your dedication and outstanding performance
• Insurance Benefits: We offer medical, dental, and vision benefits along with 100% company-sponsored short and long-term disability and basic life insurance. Legal aid and pet insurance options are available at a discounted rate