Senior Discovery IT System Administrator

Summary

Join CGS as a Senior Discovery IT System Administrator and become a key player in supporting the company's portfolio. You will ensure the daily availability of electronic discovery applications, administer and monitor systems, and maintain security and backup strategies. Collaborate with vendors, develop user training, and provide subject matter expertise. Analyze business requirements, support application integration, and contribute to knowledge management. This role requires legal technology experience, EDRM knowledge, and expertise with various e-discovery tools and cloud technologies. CGS offers a comprehensive benefits package.

Requirements

• Have legal technology experience and knowledge of the EDRM
• Assist in the implementation of e-discovery tools ( i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment
• Have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration
• Have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022
• Have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways
• Have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher

Responsibilities

• Ensure the day-day availability of electronic discovery applications and related tools
• Administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes
• Maintain security, backup, and redundancy strategies
• Assist technical architecture design discussions
• Liaise with vendors on behalf of OGC to address product issues
• Develop and provide training for the end-users
• Provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications
• Reverse engineer and document the as-is architecture of existing legacy applications or systems
• Analyze capabilities, interview and collect business requirements and translate it into technical requirements
• Support the discovery application integration/migration activities
• Contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues

Benefits

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays