Senior Drayage Operations Specialist

Summary

Join Get Logistics as a Senior Drayage Operations Specialist and contribute to a collaborative team focused on exceeding client expectations. This remote, full-time position involves managing drayage shipments, building strong client and carrier relationships, and ensuring efficient operations. You will oversee daily operations, implement cost-saving strategies, and maintain compliance with regulations. The role requires a strategic thinker with excellent problem-solving skills and experience in import/export drayage. Get Logistics offers a competitive compensation package including salary, commissions, performance bonuses, and comprehensive benefits.

Requirements

• Experience with import/export drayage
• Experience working at a steamship line, drayage carrier, or freight forwarder
• Ability to support work from home

Responsibilities

• Coordinate and manage the scheduling, dispatch, and tracking of drayage shipments from ports to warehouses, rail ramps, and final destinations
• Monitor and analyze dispatch operations to ensure optimal route and resource allocation
• Develop and maintain strong relationships with drivers, carriers, and port officials to ensure smooth operations
• Implement strategies to minimize costs and improve efficiency within the drayage operation
• Ensure compliance with all transportation laws, safety regulations, and company policies
• Resolve any issues related to shipments, including delays, damages, and discrepancies in a timely and effective manner
• Provide leadership, training, and support to other dispatch team members, promoting a positive and productive work environment
• Stay informed of industry trends, technologies, and best practices in drayage and logistics management
• Manage accounts and operate as the lead shipment point of contact for all matters
• Foster strong relationships with client contacts
• Negotiate to ensure the best costs and value to maximize profit
• Maintain strong relationships with clients and ensure their long-term satisfaction by providing solutions and support
• Collaborate with sales team to identify and grow opportunities or compete for new or lost opportunities
• Work together with sales team to ensure client satisfaction
• Assist with special projects as requested

Benefits

• Paid Time Off (PTO)
• 401k Savings Plan (Traditional & Roth Plans)
• Annual Corporate Sponsored 401k Contributions
• Health Insurance - employee and dependents PPO & HMO offered through Blue Cross Blue Shield (Majority Funded by Employer)
• Dental Insurance - employee and dependents (Majority Funded by Employer)
• Vision Insurance - employee and dependents (Fully Funded by Employer)
• Short-term & Long-term Disability Insurance (Fully Funded by Employer)
• Salary
• Commissions
• Performance Bonus