Senior Education Technical Program Manager

Summary

Join MongoDB's Education team as a Technical Program Manager for the Docs team! In this mission-critical role, you will be the central point of contact for large content and engineering projects, ensuring their timely and effective completion. You will partner with various teams, including content, engineering, design, and product management, to streamline workflows and enhance the platform's technical capabilities. This role requires 5+ years of Technical Program Management experience and a deep understanding of content and technical project management. The position offers a competitive salary, flexible paid time off, generous parental leave, and other comprehensive benefits. This role can be fully remote or based in a US office.

Requirements

• 5+ years Technical Program Management experience
• Experience managing complex projects from both a content and technical perspective, which requires being able to understand how key technology components work together to effectively track progress
• Ability to speak with confidence about educational & learning creation and production activities and workflows
• Jira proficiency
• Excellent communication and storytelling skills; knowing when and how to share with the right audiences
• A coaching mindset; the ability to utilize project management methods to enable team functions toward results
• Collaborative negotiation style that leverages MongoDB core values and Leadership Principles: #buildtogether and Communicate with Clarity
• Leadership and problem-solving skills
• Keen sense of when to follow a process and when process is getting in the way and needs tweaking
• Proactive approach, pride of work, and passion for iterative workflow development
• Fluency in creative, flexible, and effective ways to work with global teams

Responsibilities

• Partner closely with content and engineering leads to grow the technical capabilities of the platform and also to interface with content teams who are creating content covering the MongoDB product footprint
• Serve as the go-to point of contact for large projects, removing roadblocks and tracking dependencies to completion
• Drive planning, roadmapping, and communications for projects to ensure timely implementation
• Create team systems by rolling out and memorializing scalable processes that empower the team and streamline their work
• Operationalize best practices for measuring success
• Manage Jira boards, dashboards, tickets, and automation to enable transparency and manage workloads
• Elevate the team’s presence within the organization by providing visibility to other stakeholder organizations including Engineering and Product Design understanding what information to provide to what audience
• Build trust and partnership between the Docs Content teams, Design, Product, and Engineering
• Develop process improvements for the Docs Content teams as a whole

Preferred Qualifications

Jira wizardry

Benefits

• Flexible paid time off
• 20 weeks fully-paid gender-neutral parental leave
• Fertility and adoption assistance
• 401(k) plan
• Mental health counseling
• Access to transgender-inclusive health insurance coverage
• Health benefits offerings