Vaco is hiring a
Senior Epic Analyst II

Summary

The Senior Epic Analyst II is responsible for configuring, managing, and supporting clinical applications within the Epic electronic health record (EHR) software for healthcare clients. This role involves handling support tickets, participating in on-call rotation, leading application build for upgrades, implementing testing procedures, and supporting go-live activities.

Requirements

• Bachelor’s Degree required
• Minimum of 3 years' experience in a healthcare setting required
• Proficiency in healthcare policies, procedures and information systems required

Responsibilities

• Serves as primary analyst for Epic maintenance, build, and configuration
• Manages client trouble tickets and requests, ensuring accurate documentation and resolution
• Leads application build for Epic upgrades and handles Nova Note Review and Build
• Implements testing procedures and supports go-live activities in a command center setting
• Proactively identifies areas for improvement, mentors junior analysts, and fosters strong client and peer relationships

Preferred Qualifications

Epic, ITIL, PMP certifications preferred

Benefits

• Location: In office
• Hybrid/Remote option may be considered with Management approval
• Travel Requirements: Less than 5% (almost no travel)