Senior Epic Consultant II

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Vaco

📍Remote - United States

Summary

Join Pivot Point Consulting as a Senior Epic Consultant II and play a key role in configuring, managing, and supporting clinical applications within the Epic EHR software for healthcare clients. You will manage client requests, lead application builds for Epic upgrades, implement testing procedures, and support go-live activities. This position requires a Bachelor's degree, at least 3 years of healthcare experience, and proficiency in healthcare information systems. The role involves working on maintenance, build, and configuration tasks, as well as troubleshooting and resolving client issues. While primarily in-office, a hybrid/remote option may be considered. The position offers opportunities for professional growth through mentoring junior analysts and improving processes.

Requirements

  • Bachelor’s Degree
  • Minimum of 3 years' experience in a healthcare setting
  • Proficiency in healthcare policies, procedures and information systems

Responsibilities

  • Serve as primary analyst for Epic maintenance, build, and configuration
  • Manage client trouble tickets and requests, ensuring accurate documentation and resolution
  • Lead application build for Epic upgrades and handle Nova Note Review and Build
  • Implement testing procedures and support go-live activities in a command center setting
  • Proactively identify areas for improvement, mentor junior analysts, and foster strong client and peer relationships

Preferred Qualifications

Epic, ITIL, PMP certifications

Benefits

Hybrid/Remote option may be considered with Management approval

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