Senior Frontend Engineer

Summary

Join Canva's AI Help Platform team and contribute to building and improving their Gen AI platform and products, such as "Ask Canva," a user-facing chatbot. You will work closely with backend engineers and MLEs to create the best AI support for Canva customers. The role involves building a scalable, interface-agnostic GenAI platform, integrating frontend components for "Ask Canva," and collaborating with other engineers to deliver AI-driven solutions. You will iteratively improve frontend experiences and present new ideas to enhance Canva's AI help experiences. Canva offers flexible work arrangements and a range of benefits to support employee success.

Requirements

• Bring 5+ years of frontend engineering experience, with a proven ability to deliver complex products autonomously and at scale
• Have deep expertise in modern web technologies (e.g., React, TypeScript, GraphQL) and thrive on making pragmatic architectural decisions
• Are skilled at balancing speed and quality — knowing when to experiment, when to refactor, and when to ship
• Have worked in cross-functional teams, collaborating closely with MLEs, designers, and backend engineers to build seamless end-to-end experiences
• Are excited about AI and LLMs, and you’re confident building production-grade systems that integrate with them
• Enjoy mentoring others and raising the bar — your teammates value your code reviews and thought leadership

Responsibilities

• Contributing to a scalable, interface-agnostic GenAI platform powering Canva’s user support
• Building and integrating frontend components for “Ask Canva” — our intelligent support chatbot
• Working closely with backend and ML engineers to deliver AI-driven solutions that delight users
• Iteratively improving frontend experiences to ensure fast, helpful, human-like assistance
• Presenting new ideas and tech opportunities to elevate Canva's AI help experiences

Preferred Qualifications

Even if you’re new to AI, if you're a seasoned engineer with strong systems thinking and a growth mindset, we’d still love to hear from you

Benefits

• Equity packages – we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• Annual Vibe & Thrive allowance for your wellbeing, social connection, home office setup & more
• Flexible leave options to help you recharge, take time for personal needs, and make an impact beyond work