Senior Frontend Engineer

Summary

Join Help Scout as a Frontend Engineer and play a pivotal role in building delightful user experiences for 12,000+ customer-centric businesses. You will craft clean, efficient, and high-performing software using JavaScript and modern frontend technologies. Collaborate with designers, product managers, and backend engineers in small, agile teams. Maintain high standards, contributing to Help Scout’s JavaScript and CSS best practices. Partner with designers to implement UI/UX designs, prioritizing customer experience. Improve performance, security, and usability. Occasionally work with backend technologies, embracing remote work and autonomy. Help Scout offers a competitive salary range of $136,000-$168,000 and various benefits.

Requirements

• Be an exceptional frontend engineer with a passion for crafting beautiful and functional user interfaces
• Have a keen eye for design details and enjoy working alongside Designers to find new ways to delight the user
• Be friendly, collaborative, and humble, unafraid to ask for help, ready for complex challenges, and confident in your abilities
• Emphasize personal growth and constructive feedback, believing in improving both yourself and the team
• Communicate empathetically and collaboratively with both engineering and non-engineering stakeholders, recognizing the importance of clear communication in a remote culture
• Write clean, maintainable code that is a pleasure for teammates to read. Take pride in leaving codebases better than you found them
• Be aligned with or excited about the idea of remote teams, having experience or adaptability to remote-friendly work
• Work in a time zone that allows for overlap with 9 AM - 1 PM ET
• Be authorized to work in the United States

Responsibilities

• Work closely with designers, product managers, and backend engineers in small, agile teams within an engineering group of about 50 people
• Maintain high standards while contributing to Help Scout’s JavaScript and CSS best practices, leaving codebases better than you found them
• Partner with Designers in implementing UI/UX designs from Figma and Storybook, always prioritizing the customer experience and ensuring every interaction is polished and intuitive
• Improve performance, security, and usability to ensure a magical customer experience
• Occasionally work with backend technologies, especially REST APIs, to power frontend features (PHP and NextJS are pluses)
• Embrace remote work, participating in two-week iterations and communicating mostly via Slack

Preferred Qualifications

Have experience with PHP and REST APIs

Benefits

• Salary Range: $136,000 - $168,000 USD
• Healthcare coverage
• Wellness resources