Senior Functional NetSuite Consultant - Managed Services

Summary

Join Kimberlite Partners as a Senior FC and delight customers by helping them optimally leverage their NetSuite investment. You will build resilient solutions, ensuring customer renewals and compliance. Collaborate with sales to promote license and service expansions, increasing customer lifetime value. This role requires hands-on NetSuite remediation, strong project management, excellent communication, and presentation skills. A bachelor's degree and 5+ years of NetSuite and customer-facing functional consulting experience are required. The position is remote, open to US or India (with specific time zone requirements for India).

Requirements

• Bachelor’s degree in computer science, engineering, or related field is preferred
• A combination of at least 5 years of experience in relevant industry business practices, business consulting, and/or technical consulting desired
• Experience with ARM
• Strong project management and task/time coordination is required
• Excellent written and spoken communication skills
• Solid presentation skills, great at developing rapport with customers
• Recognizing new business opportunities in existing account base
• Experience presenting to/facilitating meetings and group discussions
• Proficiency with project-based tools such as Word, Excel, PowerPoint
• Solid analytical skills
• 5+ years of sustained, hands-on experience with NetSuite (required)
• 5+ years of customer-facing functional consulting (required)

Responsibilities

• Building Resilient Solutions: Hands-on remediation of identified Customer NetSuite enhancements including but not limited to application configuration of fields, forms, roles, permissions, searches, reporting, SuiteFlow and unit testing of scripted solutions and integrations
• Renewals: Delight Customer to ensure renewal at end of contracted term. Partners with Sales as expiration approaches to showcase historic and planned value
• Compliance: Ensures all required Subscription Service Name methodologies and processes are followed in accordance with the standards set forth by Company
• Promotes: Work closely with Sales to promote license and service expansions, including identification of potential Statement of Work based Projects to increase Customer lifetime value (CLV) of our customers

Preferred Qualifications

• NetSuite ERP Consultant certified (a plus)
• Vertical domain expertise in Software and Services a strong plus

Benefits

• This is a remote position
• Open to US or India
• If in India - must be available to work CST US Hours - 6:30pm-3:30AM