Senior Gen Ai Software Engineer

Summary

Join Liftoff as a Gen AI Software Engineer and contribute to the development of AI-powered solutions for sales, customer success, finance, and other core functions. You will architect and develop intelligent agents, leverage cutting-edge vision and diffusion models, and work closely with key decision-makers. This role requires a strong proficiency in Python and experience building autonomous Gen AI agents. You will also design robust systems, implement evaluation frameworks, and refine RAG systems. The position offers full-time remote work options in several US states and includes a full compensation package with equity and health/vision/dental benefits. Liftoff is committed to providing a diverse and inclusive work environment.

Requirements

• Seasoned software engineer with proven experience building products 0-1 and a strong proficiency in Python
• Push engineering boundaries by challenging traditional approaches, and bringing proven expertise to adapt best practices for AI-first development
• Have experience building autonomous Gen AI agents in sales, customer support, or other key functions, demonstrating proficiency in multi-agent systems and complex task decomposition
• Have experience in developing and implementing evaluation frameworks for Gen AI products, including automated testing and human-in-the-loop feedback systems
• An experienced prompt engineer who has spent significant time optimizing Gen AI products through systematic experimentation and iteration
• Demonstrated ability to navigate ambiguity, make quick, informed decisions, and course-correct rapidly as new information emerges
• Gen AI enthusiast who deeply understands LLMs' capabilities and advocates for letting models shine rather than over-constraining them with deterministic prompting
• Natural collaborator who communicates complex technical concepts clearly and works effectively with diverse stakeholders
• Lifelong learner with strongly-held but flexible beliefs, who thrives on giving and receiving constructive feedback

Responsibilities

• Pioneer next-generation enterprise applications by architecting scalable, interoperable AI agents that reimagine and automate workflows across sales, customer success, creative, finance and other core functions
• Rapidly prototype and validate Gen AI solutions through quick proof-of-concepts, then leverage learnings and feedback to ship production-ready solutions at speed
• Partner with decision makers and subject matter experts across the organization to deeply understand existing workflows and seamlessly integrate AI agents into daily operations
• Design robust systems that effectively manage uncertain AI-generated results, create reliable guardrails, and develop flexible products capable of handling the inherent variability in generative AI outputs
• Design and implement comprehensive evaluation frameworks, monitoring systems, and dashboards assess model performance
• Treat prompt engineering as both an art and a science via iteration, analysis, and collaboration with cross-functional teams to translate human workflows into LLM instructions
• Implement and refine advanced Retrieval-Augmented Generation (RAG) systems, optimizing embedding models, text chunking, and vector storage
• Drive innovation by researching LLM and Generative AI advancements, sharing insights, and proposing new product initiatives that leverage emerging AI capabilities
• Mentor and champion best practices across the engineering team, fostering an environment of open feedback and shared learning that pushes our team forward

Benefits

• Full-time remote work in one of our entities: CA, CO, ID, IL, FL, GA, MA, MI, MN, MO, NJ, NV, NY, OR, TX, UT, and WA
• Full compensation package that includes equity and health/vision/dental benefits associated with your country of residence
• Several opportunities for in-person team gatherings