Senior Growth Strategy Associate-CRM Manager

Summary

Join Bird as the Sr. Growth Strategy Associate and champion high priority projects for our Director of Growth and VP of Central Operations, amplifying profitable growth through tackling key business priorities, scaling best practices, and implementing operational improvements.

Requirements

• 3-5+ years of relevant experience in business strategy / consulting, investment banking, business intelligence or related; experience at a high growth startup is a plus
• Strong proficiency with financial analysis
• Exceptional communication and organization skills
• Proven success managing highly ambiguous problems and owning solutions from inception to execution
• Strong Project Management skills with demonstrated ability to influence others and collaborate with cross-functional partners even if their priorities differ
• Experience running campaigns and canvases in Braze
• Strong Excel and data analytics capabilities, including comfort with building financial models to drive decision making on strategic initiatives
• Ability to write SQL Queries
• Experience packaging insights from data analysis into slide output (Google Sheets, Powerpoint) to facilitate executive engagement and decision making

Responsibilities

• Develop frameworks and drive data analysis on strategic priorities to support growth in the rider lifecycle
• Partner cross-functionally with other members of the Bird team to measure the impact and efficiency of our projects and experiments
• Be a strong project leader with the ability to both plan and execute projects of varying urgency and scope with minimal guidance
• Effectively communicate with team and cross functional stakeholders through reporting and regular working group meetings
• Identify operational weaknesses and help improve or innovate new processes
• Lead recurring strategic growth meeting to set targets and identify highest ROI
• Incubate and test new solutions to business problems, and scale the highest potential solutions from ideation through global implementation
• Be a hard-working multitasker, supporting teams in multiple locations. You’ll be one of the go to people when the business requires solutions to fire drills

Preferred Qualifications

• Experience program managing cross functional projects
• Basic SQL capabilities preferred, but not required

Benefits

• We want people to succeed at Bird, so we give our teams plenty of time off to relax and recharge
• Plus a resource to help you switch off
• We also offer a work from home stipend
• And Bird ride credits to get you where you need to be