Senior Information Security Analyst

Summary

Join ServiceNow as a Security Analyst and monitor security tools and systems protecting our production and corporate environment. You will leverage deductive reasoning to identify relationships between events and work to improve processes. Collaborate with teams to maintain secure configurations and operations of devices. Participate in on-call rotation to respond to priority incidents. Assist with deploying and integrating new security solutions. This role requires experience with AI integration, data logging applications (e.g., Splunk), vulnerability scanning tools (Qualys, Nessus), and automation (Python, bash scripting). A defensive security mindset and strong communication skills are essential.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• 3+ years related experience or equivalent combination of education and experience
• Automation knowledge (Python, bash scripting) and experience hardening Linux, Windows, or Mac systems
• Background working with data logging applications (e.g. Splunk)
• Knowledge of vulnerability scanning tools (Qualys, Nessus)
• A defensive security mindset
• Ability to explain complex issues to executives and customers

Responsibilities

• Monitor the security tools and systems that defend ServiceNow's production and corporate environment
• Determine relationships between seemingly unrelated events through deductive reasoning
• Come up with ways to do things faster, better and more effectively
• You will work with teams to maintain up-to-date baselines for the secure configuration and operations of all in-place devices, whether they be under direct control (i.e., security tools) or not (i.e., workstations, servers, network devices, etc.)
• You will participate as an escalation contact in the On-Call rotation, to ensure that Security Operations can respond to priority incidents
• You may be called upon to assist with the deployment, integration and initial configuration of new security solutions or enhancements to existing security solutions; including network, and systems to improve overall platform security

Preferred Qualifications

GSEC, GCIH, CEH, GCIA or CISSP certifications are a plus