Senior Infrastructure Engineer

Summary

Join Workato as a Storage Infrastructure Engineer and design, build, operate, and scale our enterprise-grade storage infrastructure. You will collaborate with engineering and infrastructure teams, leading our global storage strategy. This hands-on role requires expertise in distributed storage systems and a deep understanding of computer systems. You will contribute to infrastructure as code, monitoring, and continuous analysis. Workato offers a flexible, trust-oriented culture and a multitude of benefits. We are a fast-growing company recognized for innovation and remote work.

Requirements

• 5+ years of trackable work experience with deploying and supporting highly scalable distributed enterprise-grade in-memory data stores
• Production experience operating, maintaining, troubleshooting, and scaling clustered Redis environments such as ElastiCache, Valkey, Redis Enterprise, or self-managed Redis clusters with high-availability configurations
• Great knowledge and understanding of the Valkey/Redis ecosystem including Redis modules, Sentinel, Redis Cluster, client libraries, and complementary technologies like Envoy for Redis proxy capabilities
• Experience with Redis memory optimization, eviction policies, data expiration strategies, and overall cost optimization and capacity planning
• Experience with zero-downtime major version upgrades and migrations of heavily utilized Redis instances supporting critical application workloads
• Experience with vendor-specific implementations of Redis such as AWS ElastiCache, Azure Cache for Redis, and Redis Enterprise
• Understanding of compliance certification, auditability, security, authentication methods, and access controls for Redis systems
• Experience increasing reliability and availability for Redis deployments through architecture redesign, proper sharding strategies, persistence configuration, and implementation of Redis Cluster or Redis Sentinel
• Experience building proper observability, monitoring, alerting, and logging for Redis health. Ability to troubleshoot performance bottlenecks in distributed Redis deployments including memory fragmentation, network issues, and slow commands
• Experience managing complex Redis infrastructure in the cloud (in Kubernetes clusters, AWS cloud) using Infrastructure as Code tools (Terraform is highly preferred)
• Experience deploying stateful Redis instances into Kubernetes with modern tools like Kustomize, Helm, ArgoCD, etc
• Experience with AWS cloud computing (EC2, ElastiCache, EKS, Route53, VPCs, Subnets, Route Tables)
• Basic knowledge of one or more high-level programming languages, such as Python, Go. Basic knowledge of Ruby and Redis client libraries, readiness to read Ruby monolith
• Experience implementing comprehensive performance testing methodologies for Redis deployments
• Demonstrated ability to develop clear, actionable Redis best practice documentation for development teams, including usage guidelines, implementation patterns, and configuration standards
• Experience building cross-regional Disaster Recovery Redis solutions with low RTO/RPO targets (from hours to minutes). Experience designing and implementing geo-distributed Redis deployments with active-active replication
• Good communication and collaboration skills in international technological companies
• Readiness to work remotely with teams distributed across the world and timezones
• Interest in modern big distributed storage technologies, architectures
• Good Spoken English to participate in product-related, architectural and technical discussions
• Proper balance between being hands-on and deeper analytical approaches

Responsibilities

• Design, build, operate, scale, maintain and evolve Workato enterprise-grade storage infrastructure
• Work closely with all engineering & infrastructure teams in Workato leading our global storage story for different use cases, scenarios, enterprise-grade real time latency-critical requirements and global scale
• Work closely with the engineering leadership team and have a direct long-term strategic impact on modernization and evolution of the Workato architecture
• Make significant contribution to storage infrastructure as code, monitoring, continuous analysis of slow requests and trends, insights, reliability and upgrades
• Automate storage maintenance to fully eliminate manual work
• Support zero-downtime DB upgrades
• Support massive compute scale: thousands of network clients (up to hundred applications)
• Bring-in proper observability & monitoring
• Scale storage up to 5x-10x in short term
• Re-design storage architecture for longer term scalability up to 100x times
• Keep cost under control in predictable manner
• Take ownership of distributed storage story and be center of distributed storage expertise

Preferred Qualifications

• Knowledge and experience of storage security, auditability and compliance requirements
• Terraform

Benefits

• Vibrant and dynamic work environment
• A multitude of benefits they can enjoy inside and outside of their work lives