Senior Inside Sales Consultant

Summary

Join A Place for Mom as a Sales Advisor and help families find the right senior care solutions. You will follow up with families, advise on next steps, and guide them through the decision-making process. Success is measured by reaching daily outbound touch points, scheduling tours, sending referrals, and converting leads into move-ins. You will need strong sales experience, proactive outreach skills, and the ability to build relationships quickly. The position requires strong computer skills and the ability to multitask. A competitive hourly base salary, uncapped on-target earnings, and benefits including health, dental, vision insurance, 401k, and paid time off are offered.

Requirements

• Possesses a passion for a proactive outreach sales process via both outbound calling/texting/emailing families and communities, demonstrates empathy, excels in closing a sale, and acquires in-depth knowledge of the senior living industry
• Quickly establishes relationships over the phone to understand the needs of a family
• Manages the follow-up sales process including communication with families and customer communities as the family advances through the customer journey
• Understand customer community offerings, resident requirements, and their sales process
• A sales hunter and closer with 3-5 years of strong sales experience, proactive outreach, and closing skills with the ability to overcome objections in a consultative environment
• History of exceeding sales quota and performance results
• Ability to multitask; simultaneously talk on the phone and take notes on the computer
• Strong computer and typing skills necessary, including Word and Excel

Responsibilities

• Follow up with families who have already had initial conversations with A Place for Mom and been referred and/or toured communities to advise on next steps, with the goal of driving move-ins to our customer communities
• Help guide families to ultimately decide to move into a senior living community working with the families but also acting as the liaison between families in need and the communities or care providers
• The position is responsible for being an ongoing expert resource to families after they have been referred to an initial set of communities or home care providers
• Success is measured by reaching daily outbound touch points (calls and texts) to families and communities, scheduling tours at customer communities, sending 2nd round referrals, and converting leads into customer move-ins resulting in achievement of monthly sales targets

Benefits

• Hourly Base Salary: $24.76 ($51,500 annually)
• On Target Earnings: $86,500 (Uncapped)
• 401(k) plus match
• Dental Insurance
• Health Insurance
• Vision Insurance
• Paid Time Off