Summary
Join our team as an IT Engineer at Astronomer and power the technology infrastructure that makes business possible for a 300 person company in the data engineering space.
Requirements
- Extensive experience with managing hardware, software, and related technologies
- Knowledge of IT vendor management
- Solid knowledge of best practices in IT, Systems, and SaaS Operations
- Strong documentation and user training skills
- Proven ability to manage projects and communicate effectively with cross-functional teams
- Excellent problem-solving skills and a passion for driving technical projects
- Independence, and the ability to own and execute tasks and workflows
- Excellent interpersonal and communication skills
- Experience managing Windows and Intune
Responsibilities
- Strategize for, set up, and maintain integrations and workflows that automate our core business processes and build operational capacity for the business (Okta and Okta Workflows)
- Evaluate and administer applications, software, and cloud platforms in partnership with business leads
- Provide technical assistance, support, and troubleshooting in a professional and timely manner via a ticketing system for the IT helpdesk
- Document processes both for the IT department and company at large
- Creating purchase orders for IT equipment (computers, computer/home office accessories, software tools) and managing purchase process with an external hardware vendor
- Ensuring timely onboarding and offboarding of employees, working with HR and the manager to ensure employees have everything they need to perform their job responsibilities
Preferred Qualifications
- 5+ years of experience in IT in an engineering or senior support role (or equivalent)
- ITIL or CompTIA certification(s)
- Experience with Okta in general and implementing Okta Workflows in particular
- Startup experience or experience at a SaaS company
- Experience in GCP, AWS, and Azure
Benefits
Estimated salary range: $125,000 - $165,000