Senior IT Engineer, Infrastructure Engineer

Summary

Join Iterable as a Senior IT Engineer, Infrastructure Engineer and lead efforts to modernize and scale internal infrastructure across cloud and office environments. You will own and manage the company’s VPN infrastructure, maintain the in-office network infrastructure, and administer internal DNS records. Design and implement secure, scalable alternatives to traditional VPN access, and provide leadership on managing the boundaries between IT and Engineering. Establish ownership of the company’s Google Cloud environment, drive the development and adoption of cloud tagging standards, and develop automation to identify and shut down unused cloud infrastructure. Collaborate with various teams to support new infrastructure initiatives and mentor other IT engineers.

Requirements

• 5+ years of of hands-on experience in IT/infrastructure engineering roles, with a strong focus on public cloud (GCP or AWS)
• Expert Terraform, plus a configuration management stack (Salt, Ansible, etc.)
• Proven experience working in cloud environments, with the ability to design and maintain infrastructure that integrates cleanly with existing systems
• Have built or run production VPNs (OpenVPN, Pritunl, Wireguard, etc.)
• Demonstrated experience managing the balance between self-direction in a high-autonomy role and collaborating across teams, communicating clearly with technical and non-technical stakeholders

Responsibilities

• Own and manage the company’s VPN infrastructure (currently Pritunl), including infrastructure-as-code maintenance via Terraform and Salt, user support, and global endpoint expansion
• Maintain and troubleshoot the company’s in-office network infrastructure, including lifecycle management, new office openings, optimizations and end user support
• Maintain and administer internal DNS records and domain name assets, including procurement, configuration, and lifecycle management
• Design and implement secure, scalable alternatives to traditional VPN access, in partnership with Engineering and Cloud Infrastructure teams
• Provide opinionated leadership on how to manage the boundaries between IT and Engineering
• Establish ownership of the company’s Google Cloud environment, ensuring it is organized, compliant, and operationally sound; developing efficient provisioning and access practices for all stakeholders
• Drive the development and adoption of cloud tagging standards in collaboration with Engineering and other stakeholders to improve visibility, cost management, and resource lifecycle tracking
• Develop automation to identify and shut down unused cloud infrastructure, reducing waste and improving security posture
• Collaborate with Security, IT, and Engineering teams to support new infrastructure initiatives, improve tooling, and strengthen Zero Trust access strategies
• Lead by example, mentoring other IT engineers and specialists on the team to help us build an organization of “t-shaped people.”

Preferred Qualifications

• Familiarity with Zero Trust concepts and some experience with Zero Trust implementations
• Strong mentorship skills
• Experience implementing compliance frameworks such as SOC 2, ISO 27001, or CIS benchmarks
• Comfortable with basic systems management automation via common scripting languages
• Prior experience with automated cloud resource cleanup tools or cost governance tooling
• Experience supporting distributed, international teams in a hybrid or remote work environment

Benefits

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance
• Monthly Professional Development allowance
• Pre-tax commuter benefits
• Complete laptop workstation