Nozomi Networks is hiring a
Senior IT Manager/System Architect

Summary

Join Nozomi Networks as we build the future of OT and IoT Cybersecurity. We are seeking an experienced Senior IT Manager/System Architect to lead the end-to-end implementation and ongoing optimization of ERP Systems, CRM, and other critical enterprise applications.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field (Master's degree preferred)
• 8+ years of experience in IT management, system architecture, ERP/CRM implementation, API/system integration, and cloud technology
• Proven experience with ERP Systems (NetSuite), CRM (SFDC), cloud technologies (AWS, Azure, Google Cloud), and other enterprise application packages (e.g., HRIS, Financial Planning, Supply Chain Management, or Business Intelligence systems)
• Strong expertise in API development, integration technologies, and tools (e.g., MuleSoft, Boomi, Celigo, Dell Boomi, or Jitterbit)
• Experience with scripting languages (e.g., SuiteScript) and Salesforce development (e.g., Apex, Visualforce) is a plus
• Solid knowledge of IT infrastructure, networking, cloud technologies, and data management
• Excellent project management skills with experience in Agile or similar methodologies
• Strong leadership and team management skills with the ability to communicate effectively with technical and non-technical stakeholders
• Relevant certifications (e.g., NetSuite Administrator, Salesforce Administrator, PMP, AWS Certified Solutions Architect, Azure Solutions Architect Expert, or MuleSoft Certified Developer) are highly desirable

Responsibilities

• Lead the end-to-end implementation and ongoing optimization of ERP Systems (NetSuite), CRM (SFDC), and other critical enterprise applications such as HRIS, Financial Planning, Supply Chain Management, and Business Intelligence systems
• Manage integrations between ERP, CRM, and other enterprise application packages, ensuring data consistency, integrity, and synchronization across all platforms
• Develop and maintain workflows, scripts, and customizations to enhance system functionality
• Design, implement, and manage cloud-based solutions and infrastructure to support ERP, CRM, and other enterprise applications
• Ensure optimal performance, scalability, and security of cloud environments, working with platforms such as AWS, Azure, or Google Cloud
• Develop and maintain cloud architecture documentation, ensuring alignment with overall IT strategy
• Design, develop, and implement API integrations between ERP Systems, CRM (SFDC), and other critical enterprise applications to support business processes and data flow
• Manage and troubleshoot system integrations, ensuring seamless connectivity and data exchange between internal and external systems
• Collaborate with stakeholders to identify integration requirements and develop scalable solutions using RESTful/SOAP APIs, middleware, and other integration tools
• Design and implement scalable and efficient IT systems architecture that supports business growth and evolving requirements, ensuring compatibility across all enterprise applications and cloud technologies
• Develop and maintain system documentation, including architecture diagrams, process flows, and data models
• Identify opportunities for process automation, system optimization, and integration improvements across all enterprise systems
• Manage and mentor a team of IT professionals, providing guidance and support in system configuration, troubleshooting, and maintenance
• Collaborate with cross-functional teams (Finance, Sales, Operations, HR, etc.) to understand business needs and translate them into technical solutions
• Develop and implement IT policies, procedures, and best practices to ensure security, compliance, and efficiency across all enterprise applications and cloud technologies
• Lead IT projects from conception to completion, including planning, budgeting, resource allocation, and execution, involving various enterprise applications and cloud deployments
• Ensure projects are delivered on time, within scope, and within budget
• Coordinate with external vendors, consultants, and partners as needed
• Provide advanced support and troubleshooting for ERP Systems (NetSuite), CRM (SFDC), cloud infrastructure, and other integrated enterprise applications
• Monitor system performance and ensure high availability and reliability
• Stay current with the latest technology trends, updates, and best practices related to ERP, CRM, API, cloud technology, and other enterprise application integration

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k) plan with employer matching program
• Flexible paid time off
• Paid holidays
• Paid parental leave