Senior IT Workplace Engineer

Summary

Join our team as a Senior IT Workplace Engineer and take ownership of complex IT workplace infrastructure, driving automation initiatives, and leading large-scale projects. You will manage and optimize IT enterprise platforms, collaborate with stakeholders, develop automation scripts, and provide expert troubleshooting. This role requires extensive experience in IT workplace engineering, strong scripting skills, and expertise in managing various enterprise platforms. We offer a competitive salary, flexible working hours, remote work options, health insurance, and various other benefits. If you have deep expertise in enterprise applications, scripting, and cross-team collaboration, we encourage you to apply.

Requirements

• 3+ years of work experience in a similar position
• Extensive experience in IT workplace engineering, systems administration, or a similar role at a senior level
• Deep expertise in managing and optimizing IT enterprise platforms such as: Endpoints (e.g. Windows and MacOS); Collaboration and communication (e.g. Google Workspace, Slack, Microsoft 365); User provisioning and access management (e.g. Okta, Entra ID); Project and task management (e.g. Atlassian Jira, Confluence); Device management (e.g. Intune, Jamf, Addigy); ITSM applications such as Atlassian ServiceDesk; Other related IT enterprise platforms will also be considered a plus
• Strong scripting and automation skills (e.g., PowerShell, Python, JavaScript or Bash) for IT workflow improvements and system integrations
• Needed knowledge level of IT Networking for improving and implementing IT infrastructure solutions in accordance with security best practices
• Hands-on experience with identity and access management solutions (e.g., Okta, Google SSO, Entra ID) and security best practices
• Proven ability to engage in and execute large organization-wide IT infrastructure projects
• Proven ability to take the lead role managing internal team and cross-team initiatives
• Excellent problem-solving skills, with the ability to analyze complex IT challenges and implement effective solutions
• Experience with IT service management (ITSM) tools and methodologies
• Ability to work independently while mentoring and guiding junior team members

Responsibilities

• Manage, optimize and implement IT enterprise platforms and infrastructure in accordance with the newest technologies and industry best practices
• Work with business stakeholders and proactively gather requirements, perform analysis, and implement solutions
• Develop and maintain scripts and applications to automate IT processes and improve efficiency
• Lead and/or participate in organization-wide IT infrastructure projects and initiatives, such as migrations, system implementations, and process improvements, ensuring smooth execution and minimal disruption
• Establish and collaborate with cross-functional teams to enhance IT infrastructure, security, and operational efficiency
• Provide expert-level troubleshooting and technical support, resolving complex IT issues and improving system reliability
• Define and enforce IT best practices, policies, and security standards across the organization
• Document technical solutions, best practices, and workflows to enhance knowledge sharing within the team
• Work closely with the Security and Compliance teams to ensure regulatory and security requirements are met
• Mentor junior IT team members, sharing knowledge and fostering a culture of continuous learning

Preferred Qualifications

IT certifications (e.g. CompTIA A+, Okta Certified Administrator, Microsoft Certified: Enterprise Administrator, Google Workspace Administrator, ITIL) will be considered a plus

Benefits

• Monthly salary of EUR 2500-4000 gross , depending on work experience, education, and skills
• Be part of a friendly, inclusive, and global team
• An opportunity to work remotely or in a modern and welcoming office in Rīga / Tallinn or a designated co-working space in Barcelona. If you are based in Poland, you will be working remotely full-time
• Flexible working hours (start your day as late as 11 a.m.)
• Health insurance
• Access to mentorship, internal meetups, and hackathons both on-site and online
• Exciting team-building events and parties you’ll never forget!
• Free and healthy lunch if you work from the Rīga office
• Design and order your own merch using our platforms with employee discount
• Apple MacBook laptop as your standard work equipment
• ���2,500 - €4,000 a month