Senior Large Loss Claims Technician

Summary

Join INSHUR as a Senior Large Loss Claims Technician and become part of a friendly, stimulating team in Brighton (with flexible remote work options!). You will handle high-value motor claims exceeding £50,000, managing litigation and mitigating claims leakage. This role requires legal and claims expertise, strong communication skills, and a proactive approach to problem-solving. INSHUR offers a comprehensive benefits package including private healthcare, generous parental leave, flexible working hours, and a personal training allowance. The company values a performance-driven environment and provides ample opportunities for growth and development.

Requirements

• Exceptional Communication and Presentation Skills: Ability to clearly articulate ideas and strategies to diverse stakeholders
• Handling Experience: Adaptability to manage gradle-to-grave claims across varying coverages, including Bodility Injury (BI), Credit Hire, and Property damage
• Legal and Claims Expertise: Deep knowledge and hands-on experience managing litigation in a legal exec, solicitor, or large loss specialist capacity
• Liability Assessment Experience: Proven ability to assess liability in complex large loss motor claims and make defensible, strategic decisions
• Attention to Detail & Task Management: Proven ability to independently manage tasks, stay structured, and provide support to the team
• Customer-Focused Problem Solving: Commitment to delivering tailored solutions aligned with customer outcomes and expectations
• Proactive Decision-Making: Comfortable taking a forward-thinking, assertive approach rather than waiting to react—driving strong claim outcomes and reducing leakage

Responsibilities

• Handle gradle-to-grave claims across all coverages and damages
• Assess liability and determine strategy for claims over £50k
• Step into an existing portfolio and integrate into the current environment
• Support and guide others, while managing your own workload
• Deliver solutions that meet customer outcomes and expectations
• Make risk-balanced decisions: pay, reserve, or escalate as appropriate

Benefits

• 30 days of holiday annually, plus bank holidays
• Private healthcare for you and your family, including pre-existing conditions
• Life insurance at 3x your salary
• 13 weeks parental leave at full pay for new parents
• Workplace nursery scheme with Gogeta, allowing you to pay fees pre-tax
• Ride to work scheme
• Workplace pension scheme to help you save for retirement
• Flexible working hours to suit your lifestyle
• ��500 annual personal training allowance plus regular learning opportunities on a variety of topics
• ��40 monthly wellbeing to keep you healthy
• 24/7 Employee Assistance Program, covering you and immediate family members—offering crisis support, counselling, legal advice, menopause CBT, and more
• Stock options
• Monthly pension contributions