Gusto is hiring a
Senior Leader, Client Escalations and Retention
Gusto
💵 $119k-$172k
📍Remote - United States
Please let Gusto know you found this job on JobsCollider. Thanks! 🙏
Summary
Join Gusto as a Manager of Managers in their Engagement Center of Excellence. Lead and develop two high-performing teams, harness the power of customer feedback, and drive improvements to the Gustie and overall customer experience. This role requires 7+ years of experience managing customer service teams, with preference given to candidates who have managed retention or escalation teams.
Requirements
- 7+ years of experience managing customer service teams
- 3+ years managing managers
Responsibilities
- Lead and Develop teams
- Harness the power of customer feedback
Benefits
Competitive cash compensation (amount varies based on location, experience, and expertise)
Share this job:
Disclaimer: Please check that the job is real before you apply. Applying might take you to another website that we don't own. Please be aware that any actions taken during the application process are solely your responsibility, and we bear no responsibility for any outcomes.
Please let Gusto know you found this job on JobsCollider. Thanks! 🙏