Senior Legal Operations Specialist, Billing & Vendor Management

Summary

Join Procore’s Legal, Regulatory & Compliance (LRC) Department as a results-oriented Senior Legal Operations Specialist, Billing & Vendor Management. You will drive collaboration between LRC and outside counsel, managing sensitive communications and supporting key stakeholder relationships. This role requires managing and optimizing LRC’s e-billing platform, supporting LRC's vendor management program, providing administrative support, and driving onboarding processes. The ideal candidate possesses strong organizational and communication skills, experience in legal vendor management, and proficiency in various software applications. This remote or office-based position reports to the Senior Manager, Legal Operations and offers competitive compensation and benefits.

Requirements

• 5+ years of increasingly responsible legal vendor management experience in an in-house legal department (gained ideally at a SaaS or other high-growth technology company)
• Ability to initiate, prioritize, plan, and manage work through to successful completion with a proactive and organized approach to recognizing needs, solving problems, anticipating issues, and developing solutions
• Strong organizational skills, attention to detail, excellent written and verbal communication skills, and understanding of establishing priorities and demonstrating flexibility in approach and responsibilities
• Exceptional interpersonal skills, ability to work well in a team environment, and proven aptitude to engage, influence, and align internal and external stakeholders
• Ability to simultaneously manage workloads, multiple client demands, and shifting priorities within a fast-paced, rapidly evolving environment and a strong desire to learn the business and to function integrally as part of an interdisciplinary team
• High EQ, impeccable professional ethics, integrity, judgment, and demonstrated ability to handle highly confidential information
• Able to operate autonomously while being a team player who brings a positive “can do” attitude to the workplace, working collaboratively with other members of the LRC Department and with internal business partners
• Proficiency in Google applications (including Gmail, Drive, Docs, and Sheets), Slack, Simple Legal, Jira, Confluence, and DocuSign

Responsibilities

• Manage and optimize LRC’s e-billing platform to drive operational efficiency by implementing automated workflows, configuring custom rules and validation parameters, streamlining invoice approvals, developing comprehensive spend analysis dashboards, and training users to ensure accurate and timely payment
• Support LRC's vendor management program, including negotiating outside counsel engagements, developing and maintaining vendor management playbooks, completing onboarding for law firms and vendors, and ongoing relationship management to ensure service excellence and operational efficiency
• Provide administrative support for LRC’s Leadership team
• Drive onboarding processes for new hires and contractors, including coordinating IT setup, orientations, and administrative support to ensure successful team integration
• Assist with comprehensive budget planning processes through data analysis, expense tracking, forecast development, and regular financial reporting to optimize resource allocation
• Support optimization of Jira workflows to streamline LRC service desk and legal operations processes while providing user training and documentation to ensure efficient platform utilization
• Lead or support additional LRC projects as needed, potentially including the ongoing ownership of longer-term programs

Benefits

• Base Pay Range $81,360 - $111,870
• Eligible for Bonus Incentive Compensation
• Paid time off
• Healthcare coverage
• Career enrichment and development programs