Cresta is hiring a
Senior Machine Learning Engineer

Summary

The job is for a Machine Learning Software Engineer at Cresta, a Silicon Valley Series C startup. The role involves developing and improving ML/NLP models to improve Call Center operations using state-of-the-art techniques and best practices. The team works on various ML problems, including text generation, classification, summarization, etc.

Requirements

• Master's degree or PhD in Computer Science or related technical fields
• Minimum of 5 years of experience in software development, with a strong focus on machine learning and natural language processing
• Proven hands-on experience in developing, deploying, and maintaining ML/NLP models and pipelines
• Expertise in programming languages such as Python, Go and ML/NLP libraries such as PyTorch, Tensorflow, Transformers
• Solid understanding of software development principles, data structures, algorithms, and design patterns

Responsibilities

• Collaborate with product managers, data scientists, and other cross-functional team members to understand, define, and detail product requirements, ensuring alignment with business objectives
• Design, prototype, and validate ML/NLP models to solve challenging cutting-edge problems, using state-of-the-art techniques (including LLM and ChatGPT!) and best practices
• Work with our production teams to build and deploy scalable, high-performing, and reliable ML/NLP pipelines and systems that operate 24x7
• Actively contribute to the continuous improvement of our ML productivity, by identifying and leveraging opportunities for automation, data improvements, code optimization, and process enhancements

Preferred Qualifications

• Experience with LLMs
• Experience with model optimization
• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes) is a plus