Senior Manager, Care Strategy & Innovation

Summary

Join Tia, a revolutionary women's healthcare company, as a Sr. Mgr, Clinical Strategy & Innovation! This remote position, preferably based in NY, LA, or SF, plays a pivotal role in designing and delivering impactful care products. You will partner with clinical and operational teams to understand member needs, develop user-centric solutions, and drive product utilization and retention. Responsibilities include conducting research, translating member needs into care solutions, collaborating across teams, leading product launches, and evaluating performance. The ideal candidate possesses strong strategic thinking, data analysis, and cross-functional leadership skills, along with 4-6+ years of relevant experience in healthcare. This role offers the opportunity to contribute to a mission-driven organization and make a significant impact on women's health.

Requirements

• Strategic thinker with experience driving demand and utilization for service-based products
• Strong data analysis and performance management skills to evaluate and optimize care offerings
• Proven ability to lead cross-functional initiatives and influence stakeholders in matrixed environments
• Familiarity with product management principles and operational workflows
• 4-6+ years of experience in product management, strategic program management, or serviceline development within healthcare

Responsibilities

• Conduct research to understand member needs, ensuring strategies are data-driven and user-focused
• Translate member needs and preferences into care solutions that align with Tia’s mission, business objectives, and competitive positioning
• Communicate user insights to foster a shared understanding across teams
• Contribute to a care strategy roadmap focused on long-term member retention and satisfaction
• Develop and communicate data-driven recommendations to stakeholders, ensuring alignment with OKRs
• Partner with clinical operations, care teams, product, and other departments to execute care strategies effectively
• Ensure alignment across teams for seamless delivery and continuous improvement
• Lead care product launches, partnering with marketing to drive demand and utilization
• Implement strategies that foster member retention and lifelong engagement with care offerings
• Incorporate feedback and insights to optimize service line performance and member outcomes
• Evaluate care product performance using key metrics and qualitative insights to inform iteration and decision-making