Senior Manager, Design

Summary

Join Contentful as a Senior Design Manager and lead a team of 5 designers, setting the design vision and priorities for their B2B Enterprise SaaS product. You will translate strategic objectives into structured design processes, ensuring solutions meet customer outcomes. Collaborate with product management, engineering, and research teams. Guide research efforts and facilitate workshops. Contribute hands-on to design work, fostering a culture of adaptability and change. This role can be based in Berlin or remotely from Germany, UK, and Ireland.

Requirements

• Proven track record designing for enterprise customers, admin users, and platform-first SaaS products
• 8+ years in product design, including managing teams of designers
• B2B expertise in CMS, Martech, Personalisation or e-commerce product design
• Unifying and partnering with a wider global design leadership team to ensure consistency and shared product experience vision across the user journey
• Strong strategic UX thinking and problem-solving for complex, technical products
• Experience collaborating within triad teams of product management, engineering, and design
• Ability to partner effectively with user research teams to inform design strategies and discovery efforts
• Proficiency in design systems, interaction patterns, and accessibility best practices
• Exceptional communication, facilitation, and stakeholder alignment skills
• Resilient and adaptable leader who inspires trust, fosters collaboration with partners and stakeholders, and thrives in dynamic environments

Responsibilities

• Lead a team of 5 designers, setting the design vision and priorities for our B2B Enterprise Saas product across 2 product lines covering Content Platform and Enterprise admin experiences
• Translate strategic objectives into structured design processes, ensuring solutions meet measurable customer outcomes that you help shape and measure
• Partner with product management, engineering, and research teams to align on discovery, solutioning, delivery, measurement and iteration
• Guide research efforts by collaborating with the user research team to shape questions, support discovery, and synthesize insights into actionable opportunities
• Facilitate workshops and alignment sessions to clarify opportunities and unify cross-functional teams
• Balance your strategic leadership with your own hands-on contributions, such as creating user flows, system maps, and prototypes with your team (player/coach)
• Model resilience and adaptability, fostering a culture that embraces change and thrives under evolving priorities

Preferred Qualifications

A background in Computer Science and/or engineering is a distinct advantage

Benefits

• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family-building benefits, including a lifetime reimbursable wallet to support your growing family
• A generous amount of paid time off, including vacation days, compassion days for loss, education days, and volunteer days
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best