Senior Manager, EngOps Programs

Summary

Join 1Password's Engineering Operations team as a Program/Project Manager and help shape the development and culture of our growing Technology organization. You will define the vision and strategy for building a high-performing team and developing impactful programs, including scaling existing business cadences and launching initiatives like Engineering Bootcamp. This role requires 8-10 years of program/project management experience and 3+ years of management experience, a proven track record of building and scaling teams, and exceptional communication skills. The position is remote within Canada and the US. 1Password offers a competitive salary, comprehensive benefits (health, dental, retirement matching, paid time off), equity grants, and opportunities for professional development.

Requirements

• 8 - 10 years of program/project management experience
• 3+ years management experience
• Proven track record of building and scaling teams, including defining their mission, recruiting top talent, and providing effective leadership and ongoing management
• Demonstrated experience forming strong relationships and working cross-functionally in a remote-first or remote-only environment covering multiple countries and time zones
• Experience working with Sr. Leaders to drive decision-making and accountability to deadlines
• Solution-oriented, loves taking on challenges, can work successfully against shifting priorities and thrives in ambiguity
• Exceptional communication skills; you’re able to draft comms, build decks and communicate clearly across many stakeholder groups
• Experience building project timelines, including setting milestones and reporting on progress
• Organized and detail-oriented, to help support our fast moving team
• Experience managing programs throughout the program lifecycle (ideation, proposal, timeline & milestone build, launch, execution and maintenance)
• Experience building workflows to help teams operate more effectively

Responsibilities

• Manage organizational programs, including scoping solutions, building buy-in, setting a timeline with milestones and keeping stakeholders up to date on progress
• Work with cross functional partners in People Programs to build ongoing technical skill development programs and engineering management training to complement existing programs
• Sit on 1Password’s Internal Learning and Development Advisory Board
• Work with the Tech Leadership Team to build new organizational programs like Developer Bootcamp and Mentoring and refine existing programs like Developer Onboarding
• Build & Manage a team of Business Program Enablers to operate existing business cadences and support larger strategic programs
• Weekly check-ins to make sure all projects and priorities are aligned, and to problem solve roadblocks
• Flag and solution blockers that affect program’s progress and work with appropriate stakeholders to mitigate any issues
• Produce scalable and repeatable timelines and templates for efficiency; refining templates already in place, and creating new ones when necessary
• Refine high-level requirements from stakeholders and translate those into detailed, prioritized, actionable tasks. Define project plans, coordinate resources, manage rollout and ongoing support (or finding an end owner and transitioning to them seamlessly)

Benefits

• Maternity and parental leave top-up programs
• Wellness spending account
• Generous PTO policy
• Company-wide wellness days off scheduled throughout the year
• Wellness Coach membership
• Comprehensive health coverage
• Employee stock option program for all full-time employees
• Retirement matching program
• Training budget, 1Password University access, and learning sessions
• Free 1Password account (and friends and family discount!)
• Paid volunteer days
• Employee-led DEIB programs and ERGs and ECGs
• Fully remote environment
• Peer-to-peer recognition through Bonusly
• Health, dental, 401k and many others
• Generous paid time off
• Equity grant
• Participation in our incentive programs
• Health, dental, RRSP and many others