Remote Senior Manager, Global Events - Experiential Flagship Events
at Twilio

Summary

Join the team as our next Sr. Manager, Global Events - Experiential Flagship Events at Twilio, shaping the future of communications and delivering innovative solutions to hundreds of thousands of businesses.

Requirements

• 8+ years of experience in event management, with a focus on large-scale, global events as well as Internal Events including Sales Kickoffs and Sales Clubs
• Proven leadership experience, managing teams and cross-functional collaboration
• Strong communication and interpersonal skills, with experience working with C-level executives
• Demonstrated ability to manage event strategy, execution, and post-event analysis
• Experience working closely with product, sales, and marketing teams to align event goals with broader business strategies
• Ability to manage budgets, timelines, and vendor relationships effectively
• A strategic thinker with the ability to thrive in a fast-paced, dynamic environment
• Strong problem-solving abilities, with a proactive and solution-oriented mindset
• Ability to work independently as well as part of a team, collaborating effectively with colleagues from various departments

Responsibilities

• Develop and implement high-impact event strategies and experiences that align with Twilio's commercial business objectives and outcomes
• Drive awareness, customer adoption, demand conversion, and community engagement through innovative and compelling event experiences
• Operationalize innovation within B2B technology event marketing, ensuring that Twilio's events stand out in the industry
• Continually assess and evolve event programs to create unique and memorable experiences that resonate with our audience
• Lead and mentor a matrixed team of event professionals, fostering a culture of excellence and collaboration
• Manage a portfolio of events, ensuring flawless execution and a seamless attendee experience
• Collaborate with cross-functional and regional teams in LATAM, EMEA, and APJ to ensure cohesive branding and messaging across all events while tailoring them for local markets, ensuring relevance and maximizing regional impact
• Oversee event budgets, timelines, and vendor relationships to ensure seamless delivery and high-quality execution
• Utilize data and analytics to measure event success and inform future strategies
• Stay abreast of industry trends and incorporate best practices into event planning and execution
• Partner closely with product teams to align event content, product demos, and launches with the overall product roadmap and go-to-market strategy
• Collaborate with sales leaders to integrate pipeline generation, customer engagement, and partner relationships into the event strategy, ensuring events contribute to revenue goals
• Work with brand leaders to ensure all events align with Twilio’s brand identity and positioning, creating a consistent and powerful customer experience
• Provide regular executive-level reporting on event performance, ROI, and impact on business objectives
• Stay current on event industry trends and incorporate innovative approaches into Twilio’s event portfolio

Benefits

• Health care insurance
• 401(k) retirement account
• Paid sick time
• Paid personal time off
• Paid parental leave