Senior Manager, Learning

Summary

Join Affirm and lead our Manager and Leadership Development practice, taking our strategy to the next level. As a program manager, learning experience designer, facilitator, and coach, you will elevate leadership capabilities for all people leaders. You will collaborate extensively, crafting a leadership development strategy for new and experienced managers and leaders, and developing broad learning programs for all employees. You will evolve manager development programming in our remote-first environment, analyzing current programs, performing needs assessments, and designing curriculum. You will partner with the People Team and across the organization to drive future programming and learning opportunities. Finally, you will define, measure, and communicate leadership development success metrics.

Requirements

• You've designed and delivered Leadership Development experiences and programs that support a growing global workforce for 2000+ employees
• You’ve scaled Executive Coaching programs and worked with vendors to measure its effectiveness
• You’ve built multiyear roadmaps for the moments that matter to leaders
• You have demonstrated experience in human-centered design, and can build learning experiences based on what you’ve learned from each phase of the process (Empathize, Define, Ideate, Prototype)
• 8+ years of experience highlighting a combination of leadership development program design and management, experience design and facilitation
• You’ve developed and delivered curriculum and learning programs from scratch, have partnered with subject matter specialists to do the same, and coached team members on developing those very same skills
• Strong analytical and problem-solving abilities, with a data-driven and evidence-based approach to decision-making and influencing
• Excellent communication skills, with an appetite for distilling sophisticated information to what matters most. Simpler is better

Responsibilities

• Lead and evolve our Leadership Development practice to ensure we’re providing “the right learning at the right time” for our different levels of leadership, elevating capabilities that drive high performance teams
• You will be the driving force, in partnership with the Director of Learning + Development, in crafting a leadership development strategy for new and experienced managers and leaders, in addition to broad-stroke learning programming for all employees
• Evolve our manager development programming in our remote first environment, recognizing people come first. You’ll analyze the current program scope and design, perform an ongoing needs assessment to help guide the evolution, and be the lead curriculum designer and facilitator
• Partner cross-functionally across the People Team, and ultimately the entire organization to drive future programming and learning opportunities. This includes collaborating with subject matter experts across Affirm in crafting new content and curriculum. You’ll facilitate and/or co-facilitate instructor-led training when appropriate
• Write communications, plans, and draft other internal content related to leader learning
• Define, measure, and communicate out leadership development success metrics

Preferred Qualifications

• Ideally, you have a coaching certification from ICF, or another accredited organization
• A track record of program development that delivers business impact and positive ROI for the organization
• Strong relationship-building skills to work collaboratively with partners across the organization
• A “how can we make this better?” mentality. You recognize that “perfect” is not an end state, and continually drive for improvement
• You’ve built multiyear roadmaps for the moments that matter to leaders
• You’ve leveraged learning technologies (including but not limited to a Learning Management System and/or Learning Experience Platform) to help it all scale

Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount