Senior Manager, Project Management

Summary

Join Vonage and lead a team while establishing project management structure and governance. This dual role requires managing projects firsthand and leading a team of project managers. Success demands driving outcomes, ensuring stakeholder alignment, and navigating challenges. The ideal candidate is adaptable, comfortable in technical and business environments, and skilled in managing diverse project types. You will establish project management frameworks, implement best practices, and provide executive-level reporting. This role also involves working with initiative owners to manage projects from start to finish and ensuring cross-functional coordination.

Requirements

• Proven ability to establish PMO structures while actively managing projects
• Strong ability to synthesize and communicate complex topics in a clear, concise manner for executives
• Persistent and results-driven approach, ensuring accountability and forward momentum
• Experience working across both business and technical teams, ensuring alignment and effective execution
• Experience with agile, waterfall, and hybrid project management methodologies
• Proficiency in Jira, Confluence, Smartsheet, or similar project management tools
• Bachelor’s Degree in Business, Technology, or a related field
• 5+ years of experience in program and project management team leadership and hands-on execution

Responsibilities

• Establish and evolve project management frameworks, governance, and reporting standards for the broader team
• Implement best practices, tools, and templates for the team to continuously improve project execution and cross-functional collaboration across the project management team
• Drive continuous improvement efforts across the team, refining processes to increase efficiency and project success rates
• Provide clear, executive-level reporting, distilling complex details into concise, actionable insights
• Advise product leadership on scaling project management capabilities across the organization
• Support change management efforts, ensuring successful adoption of new processes and technologies
• Work with Initiative Owners to manage a variety of projects from initiation to completion, ensuring on-time and delivery
• Work across business and technical teams, ensuring cross-functional coordination and execution of assigned initiatives
• Proactively identify, manage, and mitigate risks, keeping projects aligned with broader business objectives
• Adapt project scope, timelines, and priorities as needed to meet evolving business needs

Preferred Qualifications

• PMP, or Agile certifications
• Experience with a leading consulting practice