Senior MDMOps Engineer

Summary

Join OneTrust as a Senior Master Data Management (MDM)OPS Engineer and collaborate with stakeholders to build solutions for master data management. You will be responsible for understanding business requirements, conducting data discovery, collaborating with business teams on data updates, configuring MDM platform rules, managing metadata, implementing data certification processes, and performing system testing. This role requires a Bachelor's or Master's degree, 5+ years of MDM experience, 5+ years of hands-on experience with Reltio, and experience with various technologies. OneTrust offers competitive compensation, workstyle flexibility, career development opportunities, employee recognition programs, and comprehensive health benefits, including unlimited PTO and paid parental leave.

Requirements

• Bachelor's degree or Master's degree in computer science, Information Systems, or related field (or equivalent work experience)
• 5+ years of experience with multi domain Master Data Management project lifecycle and implementations
• 5+ years of hands-on experience with SaaS Reltio Multi-Domain MDM (Customer, Partner, Contact, Entitlement), and Data Quality suite of products
• 3+ years of experience in building robust modern integration workflows
• 2+ years of experience coding in Java
• Experience with configuration of core Informatica/Reltio MDM Hub components
• Experience with data enrichment processes and collaboration with external vendors
• Must have some prior experience with Reltio MDM implementation and developing applications and workflows using Reltio MDM features
• Should have good understanding with AWS (Amazon Web Services) such as ECS, SQS, S3, Lambda IAM SNS API Gateway & Cloud Watch
• Experience on version control/source code repository tool Git and GitHub
• Advanced SQL/PLSQL along with other programming languages (python or Java)

Responsibilities

• Understand business requirements and create comprehensive documentation, including BRDs, process flows, business cases, and gap analysis documents
• Serve as a Subject Matter Expert across multiple master data domains, ensuring an in-depth understanding of business functions, processes, and relationships
• Conduct data discovery and forensics to resolve data-related issues, collaborating with Business Data Stewards to identify and address root causes
• Collaborate with business teams to understand, collect, and update master data elements into the MDM platform, ensuring data accuracy and consistency
• Ability to configure standardization rules, match and merge rules, survivorship rules, complex entity relationships and hierarchies, performance tuning of application database and MDM (Master Data Management) platforms
• Ability to build Reltio features such as life cycle actions, workflows, user access workflows, RDM configurations etc
• Manage metadata for data domains, ensuring accurate data definitions and data model, lineage documentation, and a well-organized data catalog
• Execute and maintain the Data Quality Index (Data Health Scorecard) to provide insights into the state of data health for critical Master Data Management assets
• Design, implement, and monitor data certification processes to ensure data readiness for various departments, including Sales, Marketing, Finance, CX, and Data Insights
• Coordinate and perform system testing, actively participating in user acceptance testing (UAT) to track and resolve issues, securing end-user acceptance sign-off

Preferred Qualifications

• Prior experience working with multi domain master data management cloud platforms like Informatica, Semarchy or others will be a plus
• Prior experience with Marketo, Salesforce, Workday, Gainsight, Anaplan and Eloqua will be a plus
• Prior experience working with Snowflake, Cassandra, Graph and Big Query will be plus
• Prior experience working with Data Enrichment vendors like DNB, ZoomInfo and others
• Cross-team collaboration: Data Engineers are part of a team, working with database administrators, data analysts and management and need to be effective communicators
• Attention to Detail: Databases are complex, and a minute error can cause huge problems
• Problem-Solving Skills: Data Engineers look at an issue that needs to be solved and produce solutions quickly
• Growth Learner: Desire to continue to learn about the future architecture of data technologies

Benefits

• Equity, bonuses, unlimited PTO, and 100% paid medical benefits
• Competitive Compensation: We offer top pay for top talent with competitive total packages including equity for all, performance bonuses, and retirement savings with match
• Workstyle Flexibility: At home or in the office, we trust you to get the job done. Our people have the option to work in an office, fully remote, or a hybrid based on their role. Explore a new country with our short- and long-term global mobility program, and go green with commuter program discounts, and in-office perks (free food, drinks, and happy hours, anybody?)
• Career Development: You’re not just joining any company; you’re joining the #1 fastest growing company on the 2020 Inc. 500 and the category-defining software platform for trust. You can become an expert and earn industry certifications with training and exams paid for by us and access our learning & development program and guest speaker series
• Employee Recognition: We celebrate our accomplishments in the best way we know how – together. Our people are invited to attend employee appreciation social events (including our awesome annual holiday party), participate in ticket giveaways for local city events based on your home office location, and celebrate one another through our #CheersforPeers channel
• Focus on Wellbeing: Take the vacation or volunteer - we have unlimited PTO globally. You’ll also have access to ClassPass memberships, generous company holidays and your birthday off, paid sick days, Employee Resource Groups (or, as we call them, Employee Trust Groups), and other ways to get connected or support company diversity, equity, and inclusion goals
• Health Benefits: No package is complete without great health benefits. This role may receive company-paid employee healthcare premiums, parental leave, and access to mental health benefits and employee assistance programs
• 14+ weeks of paid parental leave
• Company-paid privacy certification exam fees