Senior Principal, Business Operations

Summary

Join Kraken, a leading cryptocurrency company, as a Director of Business Operations and lead cross-functional transformation initiatives. You will define and manage key performance indicators (KPIs), drive strategic planning, and lead integration efforts from acquisitions and partnerships. This role requires extensive experience in business operations, particularly within high-growth technology companies, and strong analytical and communication skills. The position is fully remote, offering the opportunity to work with a global team and contribute to the future of cryptocurrency. You will mentor a team and work closely with cross-functional stakeholders, including the executive team. Success in this role requires strong crypto conviction and alignment with Kraken's mission.

Requirements

• 10+ years of experience in a similar business operations capacity, ideally at high-growth technology companies in the fintech or crypto spaces, or with a top-tier management consulting firm or investment bank
• Analytical powerhouse, with ninja-like ability to pick apart a business and drive critical insights that lead to operational improvement
• Excellent written and verbal communication skills (i.e., ability to distill complex ideas into tight frameworks and storytelling)
• Experience leading successful company planning exercises for hyper-growth companies, leading to strong business outcomes in subsequent cycles
• Experience leading and implementing large, complex cross-functional initiatives from inception to completion in a remote working environment
• Strong executive presence and a track record of driving effective decisions and progress on challenging initiatives
• Strong crypto conviction and alignment with Kraken’s mission, with demonstrable independent interest in the space

Responsibilities

• Lead cross-functional efforts to implement transformational initiatives that radially improve existing processes or drive operating efficiencies that lead to more optimal business outcomes
• Define and ensure accountability for Kraken’s enterprise KPIs, and drive analytic insights to inform decisions that shape both Kraken’s company strategy and the near-term direction of Kraken’s Product and commercial teams
• Lead multi-product, multi-functional integration initiatives resulting from strategic acquisitions and partnerships, with the objective of maximizing deal synergy and enterprise value
• Manage Kraken’s enterprise operations model, at the nexus of the operations of multiple functions and practices, including Finance, Tax, Legal, Compliance, People, and Risk
• Lead Kraken's quarterly planning efforts and own the process of preparing and presenting periodic business reviews, board presentations, and internal leadership communications that clearly articulate the key drivers of Kraken’s performance
• Build and maintain close relationships with cross-functional stakeholders, including all product and corporate functions critical to business performance
• Provide hands-on coaching and mentorship to take our stellar Business Operations team to even greater heights

Preferred Qualifications

Industry experience not required, though preferred

Benefits

Fully remote company