Senior Product Designer-CRM

Summary

Join Apollo.io, a leading go-to-market solution trusted by millions, as a Senior Product Designer to shape the future of our CRM product. You will work within a collaborative squad environment, partnering with product managers and engineers to design and deliver user-centric solutions. Responsibilities include brainstorming, building, and validating solutions for complex user problems, mapping user workflows, collaborating with designers, conducting user interviews, and using our design system. You will need 5+ years of experience designing enterprise-level SaaS products, strong systems thinking skills, and proficiency in Figma. The ideal candidate is a self-starter, a voracious learner, and experimentation-oriented, with a collaborative spirit and a no-big-ego attitude. Apollo.io offers a fast-paced, AI-native environment where your work matters and your career can thrive.

Requirements

• 5+ years of experience designing and shipping complex, enterprise-level SaaS products
• You are a strong systems thinker
• You can deconstruct complex problems, understand how different parts of a system connect, and design solutions that are scalable, maintainable, and coherent
• You have strong design instincts & best practice knowledge to translate user problems, business objectives, and technical constraints into excellent product experiences
• You’re a self-starter that thrives while working in a fast-paced environment on multiple projects simultaneously
• You have experience creating and maintaining components across multiple product surfaces in Figma
• You are a voracious learner, constantly trying to learn how to improve customer experience and drive core metrics. You stay up to date with modern design tools
• You’re experimentation-oriented
• You can conduct user interviews, analyze results, form hypotheses, test them with prototypes or product experiments, and iterate
• No big ego
• You have respect for your cross-functional partners and a shared understanding of the team's goals

Responsibilities

• Work with the Product Manager on your squad to brainstorm, build, and validate solutions for complex user problems
• Partner with Engineers on your squad to understand technical constraints, hand off designs, and run design QA for enterprise-level features
• Map complex user workflows and system interactions to create clear, scalable solutions within our CRM product
• Collaborate with your squad during Weekly Sprint Planning & Daily Standups
• Collaborate with other Designers to provide feedback, share learnings, and maintain a cohesive end-to-end experience
• Interview enterprise users to validate designs and learn about their specific problems and goals
• Use and contribute to our design system to ensure consistency and scalability
• Consistently integrate quantitative and qualitative data into essential product decisions
• Collaborate with your squad to identify the highest impact areas to work on, develop hypotheses, test, and iterate

Preferred Qualifications

Experience in CRM, sales-tech, or related B2B domains is a strong plus

Benefits

• We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact
• Collaboration is at our core—we’re all for one , meaning you’ll have a team across departments ready to help you succeed
• We encourage bold ideas and courageous action , giving you the freedom to experiment, take smart risks, and drive big wins