Senior Product Manager, Verification/KYC

Summary

Join Zepz.io, a leading global remittance brand, as a Senior Product Manager for Verification. You'll lead the strategy and execution for product features that enable identity verification of customers and compliance with KYC regulations.

Requirements

• Proven experience in product management within fintech or a similar industry, with a strong focus on KYC, compliance, or risk management
• Extensive experience designing, implementing, and optimizing KYC and compliance processes in a global or highly regulated context
• Strong analytical skills with proficiency in SQL, data visualization tools, and statistical analysis
• Demonstrated ability to work effectively in cross-functional, remote team environments across global time zones
• Clear and collaborative communication skills
• Experience leading cross-functional initiatives to deliver successful KYC or compliance solutions that meet regulatory and user experience requirements
• Self-starter mentality with a bias for action and an ability to operate independently in a fast-paced, global environment
• Proven track record of using data-driven insights to guide decision-making and strategic direction in KYC and compliance initiatives

Responsibilities

• Develop and manage the product roadmap for KYC, Compliance, and Duplicate Account Prevention functions, aligning with company goals and regulatory timelines
• Collaborate with cross-functional teams—including Engineering, Operations, Customer Support, and Data Analytics—to deliver compliant, efficient KYC solutions
• Streamline and refine KYC workflows to improve verification success rates and minimize onboarding friction
• Monitor industry trends and regulatory changes, translating insights into impactful product updates
• Leverage data analytics to evaluate product performance, identify bottlenecks, and optimize KYC processes while ensuring privacy and security
• Identify and mitigate KYC and compliance risks, proactively establishing safeguards
• Manage third-party vendors, ensuring compliance and performance standards are met
• Advocate for customer experience improvements that balance regulatory compliance with a seamless user journey

Benefits

• Unlimited Annual Leave
• Private Medical Cover
• Retirement
• Life Assurance
• Parental Leave