Senior Programmer

Summary

Join Trilogy Federal as a remote Senior Programmer specializing in Nuvolo! You will customize and configure Nuvolo applications, design and develop custom scripts, implement workflows, and collaborate with cross-functional teams. This role demands expertise in relational database management, SQL, and ServiceNow development tools. The position requires a Bachelor's degree, 8+ years of relevant experience, and ServiceNow certifications. The contract is projected to last through March 2026, with potential for extension. Trilogy offers competitive compensation and a robust benefits package.

Requirements

• Bachelor’s degree (Computer Science, Information Systems, or a related field preferred)
• Minimum of 8 years of relevant experience programming applications and developing custom solutions
• Working Nuvolo Clinical EAM Platform experience
• Active ServiceNow Certified System Administrator (CSA) & ServiceNow Certified Application Developer (CAD) OR ability to obtain both certifications shortly after hire
• Functional knowledge and implementation experience of ITSM frameworks and web development frameworks such as Angular or React
• Experience implementing and integrating commercial off-the-shelf (COTS) software
• Extensive experience with relational databases and programming languages such as SQL, Java, and/or C#
• Proven ability to plan, design, develop, and maintain web-based and client-server applications
• Experience with system analysis, design, and project management, with a detailed knowledge of application development and implementation
• Strong documentation skills, with experience documenting test conditions, analyzing test results, and troubleshooting application issues
• Ability to work in a team environment and manage multiple priorities
• Strong understanding of software design principles, algorithms, and data structures
• Experience with Agile development methodologies
• Excellent problem-solving and communication skills
• Ability to obtain a Public Trust Clearance

Responsibilities

• Customize and configure Nuvolo applications built on the ServiceNow platform to meet client-specific business requirements
• Design, develop, test, and deploy custom scripts, UI policies, client/server-side logic, business rules, and integrations specific to Nuvolo modules
• Implement tailored workflows and automation for modules such as Space Management, Facilities Maintenance, Capital Projects, or Clinical Asset Management
• Extend ServiceNow functionality to support Nuvolo use cases using ServiceNow Studio, Flow Designer, IntegrationHub, and scripting tools
• Collaborate with cross-functional teams, including project managers, architects, and end-users, to gather requirements and deliver tailored Nuvolo solutions
• Create and manage data imports, transformations, and mappings between external systems and Nuvolo
• Ensure alignment with industry best practices for ServiceNow development, security, and performance tuning
• Maintain and troubleshoot existing Nuvolo configurations and customizations to support ongoing operations
• Participate in Agile/Scrum ceremonies, including sprint planning, retrospectives, and daily standups
• Contribute to documentation, training materials, and knowledge transfer efforts

Preferred Qualifications

• Experience with ServiceNow development tools (Flow Designer, Script Includes, REST/SOAP APIs, ACLs)
• Working knowledge of Nuvolo modules and architecture
• ServiceNow Certified System Administrator or Application Developer (preferred)
• Nuvolo certifications or prior implementation experience strongly preferred
• Active federal security clearance

Benefits

• Health, dental, and vision plans
• Optional FSA
• Paid parental leave
• Safe Harbor 401(k) with employer contributions 100% vested from day 1
• Paid time off and 11 paid holidays
• No cost group term life/AD&D plan, and optional supplemental coverage
• Pet insurance
• Monthly phone and internet stipend
• Tuition and training reimbursement