Senior Project Manager (EMR/EHR)

Summary

Join Tech Holding, a full-service consulting firm specializing in healthcare solutions, as a Senior Project Manager. You will lead cross-departmental projects and SaaS solution implementations, focusing on Revenue Cycle Management (RCM), billing, and practice management solutions. This role requires strong project management skills, experience in value-based care environments, and a deep understanding of healthcare technology and compliance. You will be responsible for overseeing project implementation, documenting team activities, facilitating requirements gathering, supporting organizational changes, and creating training materials. The ideal candidate will have a strong understanding of billing, collections, coding, and compliance processes, as well as experience with project management tools like Jira, Confluence, and Smartsheet.

Requirements

• The ability to work East Coast hours is a must
• 10-12 years of experience in project management, specifically within healthcare technology and RCM
• Excellent presentation and communication skills are essential
• Strong understanding of billing, collections, coding, and compliance processes
• Proven ability to manage multiple projects simultaneously
• Strong understanding of technology, strategy, and design lifecycle with an intuitive grasp of operational workflows
• Expertise in Project Management tools such as Jira, Confluence, Wrike, Smartsheet, and other related communication tools
• Proficient in managing project scope, resource matrix, risks, and go-to-market steps
• Strong interpersonal skills with the ability to motivate both the client and the team
• Experience in reporting on KPI and Critical Success Factors (CSFs)
• Bachelor’s degree or equivalent experience

Responsibilities

• Oversee and lead SaaS solution implementation projects, focusing on RCM, billing, coding, and managed care solutions
• Document activities of the project team, such as project plans, meeting notes, agendas, weekly status reports, etc
• Facilitate requirements gathering sessions and manage deliverables across multiple departments
• Support organizational changes related to RCM processes and practice management solutions
• Create process maps, training guides, and documentation to support team adoption
• Understand and visualize the big picture while being hands-on in executing the client’s project goals
• Drive decision-making processes from start to finish, efficiently planning and prioritizing all deliverables and resources across multiple projects
• Exhibit impressive executive presence and communication abilities, with a passion for technology and being part of a nationwide, mission-driven organization
• Facilitate cross-department collaboration and communication

Preferred Qualifications

• Strong preference for candidates with EMR and EHR system integration experience in the health industry. Healthcare industry experience is also highly valued
• PMP/ACP certification
• Scrum Alliance certifications (Advanced CSM, CPO, Agile Leadership/Coaching)
• Product definition/requirements
• Experience with CRM platforms