Senior Project Manager/Scrum Master

Summary

Join Bixal as a Senior Project Manager/Scrum Master to lead the development and evolution of the VA Design System (VADS) and VA Forms Library. This full-time role, contingent on contract award, offers a unique opportunity to impact a project improving digital experiences for millions of veterans. You will oversee agile project management, sprint planning, and stakeholder coordination, ensuring high-quality solutions. The position requires strong Agile expertise, experience managing software development projects, and excellent communication skills. This is a remote position open to candidates legally authorized to work in the US. The role is for a defined performance period of up to one year.

Requirements

• Bachelor’s degree, plus at least five years of relevant experience, or an equivalent combination of education and/or experience
• 5+ years of experience managing Agile software development projects
• Certified Scrum Master (CSM), PMI-ACP, or equivalent Agile certification
• Expertise in Agile, Scrum, and SAFe methodologies
• Experience using JIRA, Confluence, GitHub, and other Agile tools for project tracking
• Ability to manage multiple teams, sprint planning, and backlog prioritization
• Must be able to obtain and maintain a Public Trust clearance

Responsibilities

• Lead Agile/Scrum ceremonies (sprint planning, stand-ups, backlog grooming, retrospectives)
• Ensure teams adhere to Agile best practices and frameworks to optimize efficiency
• Act as a Scrum Master, removing roadblocks and fostering team collaboration
• Oversee project timelines, deliverables, and sprint goals to align with VA’s objectives
• Work closely with UX designers, developers, product owners, and stakeholders to ensure alignment
• Track and report on project progress using JIRA, Confluence, and other Agile tools
• Serve as the primary point of contact between the VA Product Owner, COR, and internal teams
• Ensure clear communication of project status, risks, and milestones
• Facilitate collaboration across cross-functional and distributed teams
• Implement and refine Agile methodologies to increase team efficiency and delivery velocity
• Encourage a culture of continuous improvement, incorporating lessons learned into future sprints
• Ensure compliance with VA accessibility standards (Section 508, WCAG 2.2 AA, and MCAG)
• Proactively identify, assess, and mitigate risks that could impact project success
• Escalate issues when necessary and work collaboratively to develop solutions
• Other relevant duties as assigned

Preferred Qualifications

• Experience managing federal government projects (VA.gov, VAHB, or similar platforms)
• SAFe certification (SAFe Scrum Master or SAFe Agilist)
• Project Management Professional (PMP) certification
• Experience with the U.S. Web Design System (USWDS) or other design system frameworks
• Knowledge of Human-Centered Design (HCD) and user research methodologies
• Familiarity with government digital services, design systems, and accessibility standards
• Mission-Driven Mindset: Passion for improving government digital services and creating user-centered solutions
• Strong Communication: Ability to translate technical and Agile concepts for both technical and non-technical stakeholders
• Servant Leadership: Ability to motivate, coach, and support teams in achieving project goals
• Problem-Solving Ability: Skilled in identifying roadblocks, facilitating discussions, and driving resolutions
• Detail-Oriented & Organized: Ability to manage complex projects, competing priorities, and shifting deadlines
• Collaboration & Adaptability: Comfortable working with cross-functional teams, remote teams, and stakeholders at all levels

Benefits

• Flex hours
• 401K with matching incentive
• Parental Leave
• Medical/dental/vision benefits
• Flex Spending Account
• Company provided short-term disability and life insurance
• Commuter benefits
• Generous PTO
• 11 Paid holidays
• Professional development opportunities