Senior QA Manual CMS + POS Level 2

Summary

Join Agnos, a healthcare technology consultancy, as a Level II QA Engineer. You will play a key role in ensuring high-quality software delivery by designing comprehensive test plans, executing various testing methodologies, and managing defects. This mid-level position requires 2–5 years of QA experience and strong analytical and communication skills. Familiarity with POS, KDS, and Kiosk systems is a plus. You will collaborate closely with development teams and contribute to process improvements, reporting to the QA Lead of our client. The role involves a mix of manual and automated testing across web, mobile, and system platforms. This is an opportunity to make a significant impact on healthcare technology.

Requirements

• Have 2–5 years of experience in software quality assurance testing
• Possess a strong understanding of the software testing life cycle (STLC), black-box testing, white-box testing, regression testing, and performance testing
• Have familiarity with test management tools (e.g., Jira, TestRail) and defect tracking systems
• Have experience with automation frameworks (e.g., Selenium, Appium) and basic scripting knowledge
• Possess excellent written and verbal communication skills to document defects and collaborate effectively with cross-functional teams
• Have a strong ability to analyze complex requirements, identify potential issues, and troubleshoot problems effectively

Responsibilities

• Create detailed test plans and cases based on functional specifications, user stories, and business requirements
• Design test scenarios for edge cases, negative testing, and complex user flows, with a focus on ensuring seamless user experiences
• Conduct functional, regression, integration, performance, and usability testing across web, mobile, and system platforms
• Validate workflows and interactions, especially for applications with hardware integrations, such as POS, KDS, and Kiosk systems
• Identify, document, and manage software defects using a defect management system
• Provide detailed defect reports, including reproducible steps, screenshots, logs, and environment details
• Collaborate with development teams to ensure swift and effective defect resolution
• Work closely with developers, product managers, and stakeholders to clarify requirements and ensure alignment on quality goals
• Provide feedback on user stories and technical requirements, especially in scenarios involving POS, KDS, and Kiosk workflows
• Contribute to the development and maintenance of automated test scripts
• Utilize appropriate automation frameworks to improve testing efficiency and scalability for complex systems
• Participate in code reviews and requirement analysis sessions
• Recommend and implement improvements to QA processes and methodologies to enhance product quality

Preferred Qualifications

• Have hands-on experience with POS, KDS, and Kiosk applications, including workflows and hardware integrations
• Have familiarity with payment processing workflows and peripheral hardware testing (e.g., printers, scanners, card readers)
• Have basic programming knowledge in languages like Python, Java, or JavaScript