Senior Quality Assurance Manager

Summary

Join Avetta, a global leader in supply chain risk management, as a Senior Quality Assurance Manager. You will define and execute QA strategies, ensuring our solutions meet the highest standards. Collaborate with cross-functional teams, develop and refine QA processes, and mentor team members. Use metrics to track software quality and lead initiatives to improve efficiency. This role requires significant QA experience and leadership skills, along with expertise in Agile methodologies and various technologies. A competitive salary and comprehensive benefits package are offered.

Requirements

Bachelor's Degree in Computer Science, Engineering, or related field

Responsibilities

• Define and execute QA strategies that align with organizational objectives, delivering software that exceeds user expectations
• Showcase your teams' skills and significantly impact outcomes by reducing defect rates, improving test coverage, enhancing release efficiency, boosting customer satisfaction
• Partner with cross-functional teams to streamline planning, prioritize initiatives, and address challenges proactively
• Develop and refine QA processes, integrating manual and automated testing methodologies to ensure consistent and reliable outcomes
• Use meaningful metrics, design dashboards and reports to give stakeholders a clear view of software quality throughout the development lifecycle
• Mentor and coach team members, fostering a collaborative and inclusive environment where everyone contributes to shared success
• Lead initiatives to identify inefficiencies, implement root cause analysis, and enhance tools and workflows

Preferred Qualifications

• 8+ years of QA experience, including manual, automation, and mobile testing for enterprise SaaS software
• 3–5 years of leadership experience, demonstrating success in QA strategy, operations, and incident management
• Expertise in Agile methodologies, test planning, and bi-directional traceability, with hands-on experience in CI/CD tools (e.g., GitLab, Jenkins) and testing tools (e.g., TestRail, Selenium)
• Proficiency in web technologies (HTML, CSS, XML, JSON, REST APIs), databases (SQL/NoSQL), and scripting languages
• Proven ability to break down complex requirements, develop actionable strategies, and deliver results

Benefits

• Health, dental and vision insurance
• 401(k)
• Paid Time Off
• Professional development opportunities