Senior Relativity SME

CGS Government
Summary
Join CGS as a Senior Relativity SME and become part of a team that solves the government's most dynamic problems using cutting-edge technology. You will provide advanced Relativity support, perform specialized data culling and identification, work with Relativity's staff to resolve software issues, and test new software releases. You will also set up templates and workflows, remain proficient in Relativity, advocate for new features, and conduct training and create user documentation. This role requires at least ten years of litigation support experience, including four years of Relativity experience, a master's degree or equivalent, and Relativity RCA certification. CGS offers a comprehensive benefits package, including health, dental, vision, life insurance, 401k, and paid time off.
Requirements
- At least ten (10) years of litigation support experience including preferably four (4) years of progressively more advanced Relativity experience
- Master’s degree or J.D., a Bachelor’s degree plus an additional three (3) years of experience (for a total of 13 years of experience) may be substituted for the Master’s degree
- Relativity RCA certification
- Experience in managing multiple tasks such as those defined in the scope of work must be demonstrated
- Excellent oral and written communication skills required
- Must be a U.S. citizen
- Must be able to obtain a Public Trust clearance
Responsibilities
- Provide advanced-level support and guidance in the use of Relativity to attorneys, investigators, and the Litigation Support Specialists
- Perform specialized data culling and identification in Relativity for search terms, date ranges, folder paths, and domain types using complex searches and custom indices (i.e. privilege screens, data prioritization) for matters involving litigation holds, and other DOE/OGC/OIG matters
- Work with the C FTC's technical support group to resolve user issues with access, slowness, freezing, and viewer installation
- Work directly with Relativity’s staff as needed to resolve software-specific issues
- Play a key role in testing Relativity software releases as well as setting up and establishing templates, views, scripts, or workflows used across all workspaces or the workspaces of an entire division
- Remain proficient in Relativity and all its analytics tools by keeping abreast of all changes to or upcoming changes to the software including any software integrations and plugins, being an active member of the Relativity User Portal, reading the Relativity Blog and Relativity Ideas Digest
- As CFTC staff members identify new features they would like to be included in Relativity, the Relativity SME shall be the C FTC's advocate by submitting ideas through the Relativity User Portal and requesting other members of eLaw to promote it, and by promoting the idea to other industry professionals or the software engineers at Relativity
- Perform Relativity demos, conduct training, and create user documentation for various workflows
Preferred Qualifications
- Two (2) Relativity certifications, preferably, including the RCA
- A Relativity Master certification, ideal
- Experience using LAW Prediscovery and Conformity Engine preferred
- Experience using Microsoft SQL Server, helpful but not required
- Current or active clearance, preferred
Benefits
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays
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