Salsify is hiring a
Senior Retail Strategy & Ops Associate

Summary

The job is a Technical Project Manager role at Salsify, a leading commerce infrastructure company. The role involves building technical processes to support Retail team operations, creating reporting dashboards, collaborating with cross-functional teams, and supervising process health throughout their lifecycle. The position requires 2+ years of technical project management experience, intermediate SQL knowledge, and strong analytical, communication, leadership, and customer service skills.

Requirements

• 2+ years of technical project management, business analysis or similar experience preferably with building and growing SaaS applications
• Turned manual processes into automated ones using a variety of tools (Excel, SQL, data integrators, process automation)
• Maintained command over several variably sized projects of varying complexity
• Familiarity with reporting dashboards, how to build & maintain them, determine when they are needed, and operationalize them
• Proven track record in building strong cross-functional relationships with colleagues and partners and building influence within an organization
• Detail orientation and comfort with tackling and troubleshooting technical challenges, and navigating complex data formats and reporting
• Ability to participate in strategic decisions and be resilient in the face of disagreement, changing business needs and structure, and failure; able to focus on the appropriate time horizon given the situation
• Strong interpersonal skills: must be sharp, energetic, outspoken, and results-oriented; able to prioritize and focus in a constantly evolving environment
• English fluency is critical
• Intermediate SQL knowledge required

Responsibilities

• Build technical-based processes to support Retail team operations
• Build out reporting dashboards to analyze operational metrics
• Collaborate with cross-functional teams and use data to understand customers’ needs
• Supervise the health/good shape of the owned processes throughout their lifecycle
• Communicate process status, process impact, resource requirements, business issues, technical issues, and their resolutions

Benefits

• Competitive Salary
• Equity
• Unlimited Vacation
• Medical, Dental and Vision Insurance (Multicare)
• Life Plan
• Meal Allowance
• Referral Bonuses