Salsify is hiring a
Senior Retail Strategy & Ops Associate

Summary

Join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences.

Requirements

• 2+ years of technical project management, business analysis or similar experience preferably with building and growing SaaS applications
• Turned manual processes into automated ones using a variety of tools (Excel, SQL, data integrators, process automation), used constant iteration to improve efficiencies, build and maintain reporting to track success
• Maintained command over several variably sized projects of varying complexity (reporting, data management, process execution) proactively balancing your time throughout the day/week to drive team success
• Familiarity with reporting dashboards, how to build & maintain them, determine when they are needed, and operationalize them
• Proven track record in building strong cross-functional relationships with colleagues and partners and building influence within an organization brimming with strong opinions and deep expertise
• Detail orientation and comfort with tackling and troubleshooting technical challenges, and navigating complex data formats and reporting
• Ability to participate in strategic decisions and be resilient in the face of disagreement, changing business needs and structure, and failure; able to focus on the appropriate time horizon given the situation
• Strong interpersonal skills: must be sharp, energetic, outspoken, and results-oriented; able to prioritize and focus in a constantly evolving environment
• Strong analytical, communication, leadership, and customer service skills
• Organizational, coordination, and prioritization skills along with multi-tasking capabilities to get things done with time-sensitive requests
• English fluency is critical
• Intermediate SQL knowledge required

Responsibilities

• Build technical-based processes to support Retail team operations, and fully own and execute process inquiries/issues/incidents
• Build out reporting dashboards to analyze operational metrics, help prioritize follow-up actions, and continuously look to identify process bottlenecks and their solutions while using unit cost economics to find creative ways to keep operating costs to a minimum
• Collaborate with cross-functional teams and use data to understand customers’ needs, recognize areas for improvement, and anticipate desired outcomes
• Supervise the health/good shape of the owned processes throughout their lifecycle
• Communicate process status, process impact, resource requirements, business issues, technical issues, and their resolutions

Benefits

• Competitive Salary
• Equity
• Unlimited Vacation
• Medical, Dental and Vision Insurance (Multicare)
• Life Plan
• Meal Allowance
• Referral Bonuses