Senior RFP Content & Proposal Specialist

Summary

Join Altera, a health IT solutions provider, as a remote Content & Proposal Specialist (Canada or US). This role involves leveraging an AI-powered tool to manage the RFP/RFI process, focusing on strategic content development and competitive intelligence for solutions like Sunrise, Paragon, and DBMotion. You will collaborate with various teams, optimize AI-generated responses, and ensure timely proposal delivery. Responsibilities include content curation, process optimization, client engagement analysis, and quality assurance. The ideal candidate possesses strong communication, content management, and analytical skills, along with healthcare technology experience. This is a remote position with minimal travel.

Requirements

• Bachelor’s degree in marketing, communications, business, healthcare administration, or a related field, or equivalent years of relevant work experience
• Minimum 3+ years of experience in a role involving content management, proposal development (RFP/RFI), or project management within the healthcare technology industry
• Demonstrated experience in a role requiring strong curiosity, creativity, and proactive problem-solving
• Experience working with or interest in leveraging AI tools to enhance content and workflow efficiency
• Exceptional written and verbal communication skills, with a proven ability to articulate complex technical and functional information clearly and concisely
• Strong content management and organizational skills, with the ability to manage multiple projects and priorities simultaneously
• Excellent collaborative abilities, with a track record of working effectively with diverse internal stakeholders
• Analytical mindset with the ability to derive insights from data and apply them to content strategy
• Proficiency in standard office and documentation tools (e.g., MS Office Suite, SharePoint, Adobe)
• Understanding of healthcare workflows and solutions is critical

Responsibilities

• Strategic Content Curation & Development: Proactively identify, gather, and refine compelling content from various sources, including third-party intelligence, product release notes, and internal subject matter experts (SMEs). This includes working with SMEs to improve existing answers to frequently asked questions and developing new, insightful content that differentiates Altera's solutions
• AI-Powered Proposal Process Management: Leverage our cutting-edge AI tool to manage the end-to-end proposal (RFP/RFI) process. This involves optimizing the AI-generated responses, facilitating SME review and refinement, and ensuring the timely delivery of high-quality, tailored proposals
• Cross-Functional Collaboration: Partner closely with Sales, Services, Product Owners, and other internal teams to understand solution capabilities, market needs, and competitive landscapes. Collaborate to develop more thoughtful, impactful, and competitive content for all client interactions
• Process Optimization & Innovation: Continuously seek ways to enhance our content management and proposal workflow. Identify opportunities to integrate new data sources, refine content categorization, and improve overall efficiency and effectiveness of our response strategies
• Client Engagement Insights: Analyze proposal outcomes to identify trends in client questions and our response efficacy. Utilize these insights to drive continuous improvement in our content and proposal strategies, ultimately contributing to increased win rates and organic growth
• Quality Assurance & Documentation: Maintain a high standard of accuracy, clarity, and consistency across all content and proposal documents. Ensure proper version control and utilization of documentation tools (e.g., SharePoint, Adobe, MS Office Suite, image capturing, and graphics tools)