Senior Safety Implementation Consultant, Signal Detection and Analytics

Summary

Join Veeva Systems in transforming the life sciences industry by helping us bring innovation to Drug Safety and Pharmacovigilance! As a Senior Consultant – Safety & PV SME, you will lead implementations of our Vault Safety Signal solution, drive business processes, and guide customers throughout implementation programs.

Requirements

• 5+ years of life sciences industry experience, with the majority spent in Drug Safety, Pharmacovigilance, Healthcare, or adjacent Safety Industry
• Subject matter expertise in Signal Detection
• Experience implementing, supporting, or administering business/IT operations with safety databases like ARISg (LifeSphere), ARGUS, Empirica, and/or other Pharmacovigilance and/or Signal Detection solutions
• Self-starter and motivated individual with the proven ability to work independently in a dynamic environment
• Proven ability to manage diverse customers and/or stakeholders and ensure project delivery to a high degree of satisfaction
• Ability to quickly understand customer requirements and create corresponding solution designs
• Strong knowledge of Drug Safety and Pharmacovigilance processes and regulations
• Proven experience defining global business processes for safety
• Good understanding of global regulations and related business processes
• Excellent verbal and written communication skills
• Ability to thrive in an ambiguous/start-up environment as the business develops and scales
• Ability to travel upon business requirements
• Qualified candidates must be legally authorized to be employed in the EU. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position
• Fluent in 2nd language: Spanish, French, Italian, or German
• Life Science, computer science, or related degree
• Hands-on implementation experience with safety databases like ARISg or ARGUS
• SaaS/Cloud experience
• Experience in demonstrating software applications in product pre-sales

Responsibilities

• Lead life sciences customers in the rapid configuration and implementation of Vault Safety
• Define strategies, business processes, and implementation program(s) for deploying Vault Safety Workbench and Vault Safety Signal across an organization
• Work closely with the Product team and Influence the design and features of our early adopter products
• Provide subject matter expertise on Drug Safety and Pharmacovigilance for customers and project teams
• Project management includes resource planning, leading and motivating a cross-functional team, and project tracking and forecasting
• Primary contact for customer liaising, managing communication between the project team, customer, and internal stakeholders
• Mentor project team and junior consultants
• Represent Safety Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.)
• Ensure customer success from beginning to end of the engagement lifecycle
• Assist presales/sales teams in defining scope, cost, and estimations